A fix is available
APAR status
Closed as program error.
Error description
In some situations, when a TSM library manager server detects an error on a tape drive, the library manager may set a drive path offline instead of setting the drive offline. This is to prevent any library clients from using the drive. However, since NAS operations do not use the path originating from the library manager, this does not prevent the drive from being selected for a NAS backup or restore to a locally attached (not NDMP filer-to-server) device. - Therefore, if the drive is also shared with a NAS datamover, the library manager may still select the drive for use during a NAS operation, and in this case the operation using the drive will fail instead of using another drive. If the drive was set offline by the TSM server, the datamover would not attempt to use the drive. - These errors may be received: ANR8779E Unable to open drive /dev/rstXX, error number=5. (SESSION: XXXX) ANR8965W The server is unable to automatically determine the serial number for the device. (SESSION: XXXX) TSM Versions Affected: All supported TSM servers Initial Impact: Medium Additional Keywords: zz61 MSGANR8779E nas datamover offline
Local fix
Update drive to offline, fix the drive.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager servers using NAS * * * * devices with local NDMP backups and restores * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.4.6, 5.5.4, and 6.1.3. Note that * * * * this is subject to change at the discretion * * of IBM. * **************************************************************** See ERROR DESCRIPTION.
Problem conclusion
The described problem has been resolved.
Temporary fix
Comments
APAR Information
APAR number
IC60600
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
54A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-03-30
Closed date
2009-05-15
Last modified date
2009-09-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R54A PSY
UP
R54H PSY
UP
R54L PSY
UP
R54S PSY
UP
R54W PSY
UP
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
04 September 2009