Troubleshooting
Problem
APARs fixed in the IBM Tivoli Storage Manager (TSM) Version 6.4 client fix pack 2 (6.4.2) and APARs fixed in 6.4.2 client interim fixes. 6.4.2-TIV-TSMBAC-FP0001
Symptom
ATTENTION:
moved to web page: http://www.ibm.com/support/docview.wss?&uid=swg21647363
Download page for the TSM 6.4.2 fix pack clients:
http://www.ibm.com/support/docview.wss?uid=swg24037543
Latest TSM client and server downloads:
http://www.ibm.com/support/docview.wss?uid=swg21239415
Overview of TSM client and server system requirements:
http://www.ibm.com/support/docview.wss?uid=swg21243309
These are the APARs fixed since the General Availability of the 6.4.1 client.
Note: Maintenance is cumulative.
The APARs fixed in previous 6.4 client fix packs are also fixed in this 6.4.2 client fix pack.
APARs fixed in the 6.4.0 client:
http://www.ibm.com/support/docview.wss?uid=swg21608346
APARs fixed in the 6.4.1 client:
http://www-01.ibm.com/support/docview.wss?uid=swg21625487
TSM for Space Management is a separate product and download. Here is the APAR fix list for the 6.4.2 HSM client and each HSM 6.4.2.x interim fix:
http://www.ibm.com/support/docview.wss?&uid=swg21648931
Resolving The Problem
Fix Pack 6.4.2 - Available May 21, 2014
6.4.2-TIV-TSMBAC-FP0001
APAR | Platforms Affected | Abstract |
IC89904 | Linux x86, All Windows | TIVOLI STORAGE MANAGER FOR VIRTUAL ENVIRONMENTS BACKUP AND RESTORE WILL FAIL WHEN A VMNAME IS GREATER THAN 64 CHARACTERS |
IC91073 | All Windows, Linux x86 | COPY POOL VOLUME(S) CAN BE MOUNTED DURING LAN-FREE RESTORE OF VM CONTROL FILE DATA WHEN PRIMARY VOLUME(S) HAS NO LANFREE PATH |
IC91115 | AIX, All Linux, HP IA64, Solaris | "DSMC SCHED" COMMAND CAN CORE DUMP WHEN LAN-FREE ENABLED |
IC91782 | All Windows | RESTORE FROM ENCRYPTING FILE SYSTEM (EFS) ANS4987E ERROR PROCESSING 'FILE': THE OBJECT IS IN USE BY ANOTHER PROCESS. |
IC92058 | All Platforms | THE PASSWORD FILE TSM.PWD MIGHT GET DELETED, WHEN TWO SESSIONS ARE OPENED AT THE SAME TIME. |
IC92136 | Solaris | DSMC CAN FAIL IF NSCD DAEMON IS NOT RUNNING ON SOLARIS 11. |
IC92523 | HP IA64 | ANS1464S RC5802 CANNOT LOAD ICC ENCRYPTION LIBRARY WHEN ATTEMPTING RMAN BACKUP |
IC92587 | All Windows | OS SYSTEM WAS REBOOTED WITHOUT WARNING MESSAGE WHEN DOING UPGRADE CLIENT FROM 6.3 TO 6.4 |
IC92662 | All Linux | TSM CLIENT CAN CRASH WITH CERTAIN NODENAMES ON LINUX DISTRIBUTIONS IF USING GLIBC 2.16 OR HIGHER IN THE FUTURE |
IC92703 | All Windows, Linux x86 | ANS9365E & ANS0361I DIAG: ANS1111I VMRESTOREEXTENT(): VIXDISKLIB_WRITE FAILURE DURING VM RESTORE. |
IC92770 | All UnixLinux | ANS0361I DIAG: TRANSERRNO: UNEXPECTED ERROR FROM ACL(ACE_GETACL), ERRNO = 14 |
IC92858 | All UnixLinux, All Windows | REMOTE NODE RESTORE USING TIVOLI STORAGE MANAGER CLIENT GUI DOES NOT REFLECT ALL ALLOWED SET ACCESS ENTRIES. |
IC92938 | Linux x86, All Windows | USING VMBACKUPTYPE SET TO FILE DOES NOT CREATE SNAPSHOTS |
IC92955 | Linux x86 | ANS7952E DURING PROXIED FASTBACK BACKUP OR ARCHIVE ATTEMPTS ON SLES11. |
IC93043 | All UnixLinux, All Windows | DSMAGENT.EXE CRASHES RUNNING LANFREE BACKUPS USING SHAREDMEMORY |
IC93071 | Linux x86 All Windows | FULL VM BACKUPS FAIL WITH APPLICATION PROTECTION ENABLED |
IC93258 | All Windows | ANS1151E '\\XXXXX\Q$' IS NOT A CLUSTER DISK'.WHEN SAVING QUORUM DISK ON WINDOWS 2003 CLUSTER |
IC93315 | AIX, All Linux, All Windows | QUERY GROUP WITH POINT-IN-TIME OPTIONS MIGHT SHOW ONLY THE ACTIVE VERSION |
IC93553 | Linux x86, All Windows | HARDWARE ATTRIBUTES OF VIRTUAL MACHINES ARE NOT VERIFIED DURING RESTORE |
IC93686 | All Platforms | TIVOLI STORAGE MANAGER CLIENT API CAN CRASH WHEN TIVOLI STORAGE MANAGER CLIENT PERFORMANCE MONITOR IS ENABLED |
IC93784 | All Windows | ANS2614S A PROTOCOL ERROR OCCURRED IN COMMUNICATIONS BETWEEN THE CLIENT AND THE SERVER IN JAVA GUI AND WEB CLIENT RESTORE |
IC93801 | All Windows | SYSTEM STATE BACKUP DOES NOT COMPLETE SUCCESSFULLY, YET IS REPORTED AS A SUCCESSFUL BACKUP. |
IC93879 | All Platforms | DSMC AND DSMCAD CAN CRASH IF "NWPWFILE YES" OPTION IS ENABLED |
IC93914 | All Platforms | DIRECTORIES BACKED UP USING COMPRESSION CAN NOT BE RESTORED |
IC93963 | All Linux | THE LINUX SECURITY.CAPABILITY EXTENDED ATTRIBUTE MAY NOT BE RESTORED CORRECTLY |
IC94251 | All Platforms | PERMISSION DENIED WRITING TO ERROR LOG WITH MESSAGE ANS1520E |
IC94280 | All Windows | CRASH ON BACKUP VM WHEN MANAGEMENT CLASS USED WITH DIRMC OPTION IS NOT IN CLIENT DOMAIN OR DOES NOT EXIST. |
IC94282 | All Platforms | DSMADMC SEES A 1 SECOND DELAY IN TERMINATION CLEANUP ROUTINES |
IC94484 | All Windows | SETUP WIZARD CHANGES EXISTING SKIPNTSECURITYCRC OPTION FROM 'YES' TO 'NO'. |
IC94573 | All Platforms | JAPANESE TRANSLATION OF ANS1802E MESSAGE IS INCORRECT. |
IC94586 | Linux x86, All Windows | FAILURES TO TRUNCATE SQL LOGS WITH APPLICATION PROTECTION ARE NOT REPORTED |
IC94632 | All Windows | TIVOLI STORAGE MANAGER BACKUP-ARCHIVE CLIENT STORES BACKUP DATA IN WRONG FILE SPACES |
IC94965 | All Windows | TIVOLI STORAGE MANAGER CLIENT CRASH DURING SYSTEMSTATE BACKUP |
IC95004 | All Windows | LOCAL RESTORE OF MICROSOFT SQL 2008 SHARED CLUSTER DATABASE ON THE SECONDARY NODE FAILED WITH FOLLOWING ERROR ANS5250E |
IC95088 | All Platforms | INACCURATE ANS1029E ERROR WAS REPORTED FOR A FAILED CLIENT SCHEDULE CAUSED BY DNS LOOKUP FAILURE |
IC95198 | All Windows, Linux x86 | TIVOLI STORAGE MANAGER CLIENT 6.4 MAY CRASH WHEN RESTORING VM THAT HAS INDEPENDENT DISKS. |
IC95274 | All Windows | FlashCopy Manager Backup to TSM of a Resilient File System (ReFS) on Windows Server 2012 ends with error ANS1287E (RC4190) |
IC95555 | Linux x86, All Windows | CLIENT IS UNABLE TO RESTORE A VIRTUAL MACHINE USING THE -PICK OPTION WHENTHE VMNAME HAS CHANGED. |
IC95585 | All Windows | REMOTE AGENT DOES NOT WORK IF INSTALLED WITH DSMCUTIL SPECIFYING WEBPORTS OPTION IN THE COMMAND |
IC95612 | All Windows | DP FOR SQL VSS RESTORE AGAINST A DATABASE IN USE OVERWRITES EXISTING DATABASE FILES WITHOUT WARNING INSTEAD OF FAILING |
IC95648 | All Windows, Linux x86 | "BACKUP VM" USING VMMAXPARALLEL > 1 MIGHT CRASH |
IC95723 | All Windows | OSINFO SECTION INCORRECTLY IDENTIFIES A WINDOWS 2012 MACHINE |
IC95848 | All Windows | HTTPPORT and WEBPORTS are not honored if specified with DSMCUTIL |
IC95941 | All Windows | "ANS0361I [,,,] ERROR OPENING DATABASE" MESSAGE AT START OF CLIENT BACKUP USING "ENABLEDEDUPCACHE YES" |
IC95972 | All Windows, Linux x86 | ANS0338E AND ANS4177E DURING RESTORE OF A VIRTUAL MACHINE |
IC96014 | All UnixLinux | AUTODEPLOY FAILS WHEN TCPSERVERADDRESS VALUE DOESN'T MATCH SERVERHLADDRESS |
IC96020 | AIX | UNABLE TO TAKE A BACKUP IMAGE SNAPSHOT FOR VOLUME WITH "" IN THE PATH |
IC96021 | AIX, All Linux, All Windows | TIVOLI STORAGE MANAGER SNAPDIFF SNAPSHOT(S) CAN REMAIN IF THE INCREMENTAL SNAPDIFF BACKUP IS CANCELLED |
IC96076 | Win x64 | ANS0361I ERROR ON CLUSTER NODES AFTER RUNNING THE SETUP WIZARD "PROTECT MY CLUSTER" |
IC96111 | All Windows | RESTORED VIRTUAL MACHINE NOT DISPLAYED IN THE MICROSOFT HYPER-V MANAGER. |
IC96114 | Linux x86, All Windows | ANS9365E ERROR ON BACKUP VM AND RESTORE VM |
IC96357 | AIX | STARTUP DELAY OBSERVED WHILE LOADING ICC MODULES FOR TIVOLI STORAGE MANAGER AIX POWER 7 CLIENT |
IC96463 | All Linux | NETAPP SNAPDIFF INCREMENTAL OF A DOMAIN FAILS WITH ANS5250E |
IC96466 | Linux x86, All Windows | TIVOLI STORAGE MANAGER CLIENT MAY HANG WHEN DOING BACKUP VM |
IC96503 | Linux x86, All Windows | RESTORE VM CAN FAIL WITH 'INVALID DATASTORE PATH' WHEN PATH HAS EXACTLY 10 CHARACTERS AFTER THE UNDERSCORE. |
IC96628 | All Windows, Linux x86 | CRASH OF THE CLIENT ON LANFREE 'BACKUP VM' OR 'RESTORE VM' |
IC96734 | Linux x86, All Windows | ANS9365E ERROR DURING RESTORE OF VIRTUAL MACHINE WITH API ERROR MESSAGE "A SPECIFIED PARAMETER WAS NOT CORRECT" |
IC96775 | All UnixLinux | PASSWORDACCESS GENERATE' PICKS WRONG PASSWORDDIR FROM DSM.SYS ANS0282E (RC168) PASSWORD FILE IS NOT AVAILABLE |
IC96949 | All Windows | MISSING STATISTICS AND INFOWARNING MESSAGES DURING SCHEDULED OR SCRIPTED 'BACKUP VM' OR 'RESTORE VM' |
IC97146 | Mac | MAC OS X CLIENT RETRIEVE TERMINATES WITH MESSAGE: ANS0361I DIAG:UNEXPECTED ERROR FROM PSSTRUCTACLWRITE, ERRNO = 45 |
IC97257 | All UnixLinux | TSM CLIENT ON UNIX COULD CRASH WHEN COMMON INVENTORY TECHNOLOGY CREATE OUTPUT FILE CITSCANOUTPUT.XML |
IC97316 | Linux x86 | AUTO-DEPLOYMENT OF LINUX CLIENT CAN FAIL IF THE 32BIT LIBRARY LIBSTDC++.SO.6 DOESN'T EXIST ON THE LINUX HOST |
IC97324 | All Windows, Linux x86 | THE 6.4.1.2 INTERIM FIX CAN CRASH ON QUERY VM COMMAND |
IC97335 | All Windows | WINDOWS CLIENT AUTODEPLOYMENT FAILS DUE TO INCOMPLETE INSTALLATION PACKAGE |
IC97420 | All Windows | AUTODEPLOY OF CLIENT THROUGH THE ADMIN CENTER DOES NOT UPDATE STATUS |
IC97513 | AIX | THE TIVOLI STORAGE MANAGER CLIENT ON AIX CAN'T HANDLE TCPIPV6 ADDRESSES WITH ZONE IDENTIFIER. |
IC97624 | All Windows | BACKED UP FILES OF A REMOTE SHARE'S MOUNT POINT NOT VISIBLE IN THE CLIENT GUI ON WINDOWS |
IC97648 | Linux x86 | "CLIENT OS NAME" FIELD INCORRECTLY CONTAINS TRAILING (\N) NEW LINE IN QUERY NODE OUTPUT. |
IC97683 | Mac | MAC CLIENT DSMCAD ATTEMPTS TO START DSMC WHICH THEN CRASHES |
IC97702 | All Linux | IC97702 JOURNAL BASED BACKUP INITIALIZATION CAN FAIL WITH "UNABLE TO ACCESS THE SPECIFIED FILE" JBB can not allocate memory |
IC97977 | All Linux | dsmadmc core dump upon ctrl c |
IC98014 | Linux x86 | UNINSTALL OF TIVSM-API64.X86_64.RPM DOESN'T REMOVE SOME 64BIT LIBRARIES |
IC98026 | All Windows | CLIENT CRASH DURING RESTORE OF REPARSE POINTS |
IC98036 | All Windows | TIVOLI STORAGE MANAGER CLIENT GRAPHICAL INTERFACE FREEZES WHEN PRINTING "TIVOLI STORAGE MANAGER HELP" FEATURE. |
IC98065 | Linux x86, All Windows | TSM Client can crash during vm restore. |
IC98068 | Linux x86, All Windows | "ANS0216E THE DATABLK BUFFERLEN VALUE IS ZERO." ON RESTORE VM |
IC98087 | All Windows | CLIENT CAN CRASH WHEN USING APPLICATION PROTECTION. |
IC98195 | All Windows | APPLICATION PROTECTION INJECTED PROVIDERS ARE NOT REMOVED |
IC98339 | All Windows | RAM DISKS SHOULD BE IGNORED FOR VSS BACKUP OPERATIONS |
IC98422 | Win x64 | TSM Client GUI shows negative file sizes in retrieve window |
IC98447 | All Windows | SYSTEMSTATE BACKUP LOGS ANS1751E ERROR WHEN HANDLING SQL SERVER FILESTREAM SHARE |
IC98465 | All Platforms | INCORRECT RESTORE OF SYSTEM DISK WITH NTFS MOUNTED VOLUME(S) USING LOCAL BACKUPSET ON CLIENT |
IC98505 | All Windows | SYSTEM STATE BACKUP FAILED IN MS CLUSTER ENVIRONMENT |
IC98815 | AIX | UPGRADE OF BA CLIENT BY AUTO DEPLOYMENT FAILS IF DATA PROTECTION CLIENT IS INSTALLED |
IC98876 | Win x64 | DSMC SHOW VM ALL IS TRUNCATED WHEN REDIRECTED TO A FILE |
IC98907 | All Windows | INCR AND QUERY DOMAIN COMMANDS CRASH WHEN DOMAIN STATEMENT IS CONTRADICTORY |
IC98917 | AIX | INSTALLATION SCRIPT IN TIVOLI STORAGE MANAGER CLIENT FOR AIX DOES NOT VERIFY PREREQUISITES CORRECTLY |
IC99000 | Linux x86, All Windows | "ANS0324E PARTIALOBJLENGTH VALUE ... IS INVALID" ERROR ON 'RESTORE VM' |
IC99077 | All Platforms | SECOND SESSION MAY CRASH TSM CLIENT BACKGROUND PROCESS WHEN STARTED WITH INVALID CLIENT OPTIONS |
IC99210 | Linux x86, All Windows | IC91073 IS NOT FIXED IN 6.4.1.X INTERIM FIXES. CTL FILE DATA NOT BEING RESTORED OVER THE LAN DURING LAN-FREE VMWARE BACKUP |
IC99230 | Linux x86, All Windows | SLOW PERFORMANCE FOR THE SEARCH FUNCTION FOR VMWARE GUESTS IN THE CLIENT GUI RESTORE VM WINDOW |
IC99294 | Linux x86, All Windows | THE EXPLANATION FOR ANS1715 IS INCORRECT AND DOES NOT MATCH THE THE REAL ERROR. |
IC99324 | Linux x86, All Windows | VMHOSTCLUSTER VALUE IS TRUNCATED WHEN PERIODS(FULL STOPS) ARE USED IN THE NAME |
IC99416 | All UnixLinux | NO ANS4007E IS GENERATED DURING A ROOT USER DIRECTORY BACKUP IN SPITE OF PERMISSION DENIED ISSUES. |
IC99497 | AIX, All Linux, All Windows | ANS2820E AN INTERRUPT HAS OCCURRED DURING JOURNAL BASE BACKUP. |
IC99576 | AIX, All Linux, All Windows | SNAPDIFF BACKUP REPORTED AS SUCCESSFUL THOUGH NOT ALL CHANGED FILES BEING SAVED DUE TO SESSION HAVING TIMED OUT |
IC99610 | Linux x86, All Windows | CRASH ON "BACKUP VM" DURING PARALLEL BACKUPS OF SEVERAL VIRTUAL MACHINES |
IC99638 | All Platforms | QTBACKUPACTIVE RETURNS 2061 ERROR CODE |
IC99670 | Linux x86, All Windows | ANS9365E MESSAGE ISSUED DUE TO 90 SECOND GSOAP TIMEOUT |
IC99693 | All Platforms | WEB CLIENT INTERFACE DOES NOT WORK WITH SUN JAVA VERSION 1.7.0_51 OR LATER |
IC99853 | All Linux | AUTOMATIC CLIENT DEPLOYMENT FAILS WITH 'ANS4253E THERE WAS NOT ENOUGH DISK SPACE ON THE CLIENT COMPUTER'. |
IC99858 | All Windows | WINDOWS BACKUPARCHIVE CLIENT MAY CRASH DURING RARE SITUATION OF NULL POINTER USAGE |
IT00299 | All Windows | ANS9488E JAVA RUNTIME ENVIRONEMENT (JRE) WAS NOT FOUND WHEN BACLIENT IS INSTALLED TO NON DEFAULT LOCATION. |
IT00350 | AIX | RMAN BACKUP FAILED WITH "SBT ERROR = 7011, ERRNO = 104, SBTOPEN: SYSTEM ERROR" |
IT00539 | Linux x86, All Windows | NETWORK ERRORS CAUSING INVALID CALL SEQUENCE ERROR ANS0238E |
IT00584 | All Windows | VIRTUAL MACHINE GUEST DOES NOT POWER ON AFTER INSTANT ACCESS RESTORE WHEN DATA IS STORED ON A VIRTUAL TAPE LIBRARY |
IT00815 | All Platforms | DSMC MULTI-SESSION NO-QUERY RESTORE PROCESS IS COMPLETED, BUT ANS1074W MESSAGE IS RETURNED. |
Related Information
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Document Information
Modified date:
17 June 2018
UID
swg21673610