Fixes are available
APAR status
Closed as program error.
Error description
When collecting documents from a Microsoft SharePoint site, the collection might fail if the check box "Add user-defined metadata to output" is selected but no site column mappings are configured. When the check box is cleared, documents can be collected without problems. The SharePoint Connector log file contains errors similar to the following message: 2014-01-23T14:05:46Z Error Entity "53bb7044-e95a-478b-aba3-8913f87e0c53:0" collection failed: System.ArgumentNullException: Key cannot be null.Parameter name: key SPTaskCollector.ItemCallback 0xf20 at System.Collections.Hashtable.ContainsKey(Object key) at ibm.ctms.spconnector.connector.SPConnector.CacheColumns(String connId, String siteUrl) in d:\Builds\ctms_sharepoint_connector\ctms_sharepoint_connector_20 1307090113\svn\Connectors\SharePoint\SPConnector\Connector\SPCon nector.cs:line 571 at ibm.ctms.spconnector.connector.SPConnector.GetColumnsForSite(Str ing sourceId, String siteUrl) in d:\Builds\ctms_sharepoint_connector\ctms_sharepoint_connector_20 1307090113\svn\Connectors\SharePoint\SPConnector\Connector\SPCon nector.cs:line 512 at ibm.ctms.spconnector.connector.SPTaskCollector.ItemCallback(List `1 itemData) in d:\Builds\ctms_sharepoint_connector\ctms_sharepoint_connector_20 1307090113\svn\Connectors\SharePoint\SPConnector\Collector\SPTas kCollector.cs:line 758
Local fix
Clear the check box "Add user-defined metadata to output".
Problem summary
When the check box "Add user-defined metadata to output" is selected, the SharePoint collector retrieves SharePoint list and list column metadata to configure the property mappings. In some cases, this metadata cannot be interpreted correctly, which causes the collection to fail.
Problem conclusion
Starting with IBM Content Collector 3.0 Fix Pack 5 and IBM Content Collector 4.0 Fix Pack 2, the metadata is interpreted correctly, so that the problem no longer occurs.
Temporary fix
Comments
APAR Information
APAR number
HE12030
Reported component name
ICC FOR SHAREPO
Reported component ID
5724V5702
Reported release
300
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-03-20
Closed date
2014-04-23
Last modified date
2014-04-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ICC FOR SHAREPO
Fixed component ID
5724V5702
Applicable component levels
R300 PSY
UP
R400 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSAE9L","label":"Content Collector"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.0"}]
Document Information
Modified date:
13 September 2021