A fix is available
APAR status
Closed as program error.
Error description
When IBM Content Collector for Microsoft SharePoint is installed on a multiserver farm, the installer obtains a count of the servers on which to deploy the web service solution files for Content Collector. The installer waits for a period of time to allow for these deployments before timing out and completing the installation. During this period of time, the installer queries the SharePoint farm, checking how many servers have the web service solution files deployed successfully. In SharePoint implementations that have additional servers that are not WFE (Windows Front End) however, the expected count of the total number of servers that were deployed successfully is never reached before the installer times out. The installer log states that the solution deployment was unsuccessful, although the web service solution files were successfully deployed.
Local fix
Problem summary
When IBM Content Collector for Microsoft SharePoint is installed on a multiserver farm, the installer obtains a count of the servers on which to deploy the web service solution files for Content Collector. The installer waits for a period of time to allow for these deployments before timing out and completing the installation. During this period of time, the installer queries the SharePoint farm, checking how many servers have the web service solution files deployed successfully. In SharePoint implementations that have additional servers that are not WFE (Windows Front End), the expected count of the servers that were deployed successfully is never reached before the installer times out. The installer log states that the solution deployment was unsuccessful, although the web service solution files were successfully deployed on all servers in the farm. The installer must filter out all servers with non-WFE roles to establish an accurate server count for confirming successful deployment within the SharePoint farm.
Problem conclusion
Starting with IBM Content Collector 4.0 Fix Pack 2, the installer will not include servers that have a role type of "Invalid" when counting servers in a SharePoint farm.
Temporary fix
Comments
APAR Information
APAR number
HE11980
Reported component name
ICC FOR SHAREPO
Reported component ID
5724V5702
Reported release
400
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-01-10
Closed date
2014-04-23
Last modified date
2014-04-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ICC FOR SHAREPO
Fixed component ID
5724V5702
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSAE9L","label":"IBM Content Collector"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
21 August 2024