APAR status
Closed as program error.
Error description
Problem Details: The PM Work Order does not change its status to Cancelled if the status change action is selected to run in the background. Instead, the process does not complete because the default response is to cancel, and this is suppressed. Steps to Reproduce: -Log in to maxdemo instance -Go To Work ORders | Work ORder Tracking -In the Status field enter "wsch" and press Enter -Click the Asset column header to sort -Click to open any record for an Asset that appears once in the table - to avoid operating on multiple Work Orders -Common Actions | Change Status -In the New Status field use the drop-down arrow and click In Progress -Click the checkbox for "Change work order status in the background?" -Click OK -Observe message indicating that the status was changed successfully -On the List View tab | Work Order field | enter the number ot the Work Order that you just updated, then press Enter -View the Status field, or click the reocrd to open it *Status is not updated *Message appears in logging, "BMXAA8233I - Do you want to reinstate the preventive maintenance record while you are canceling the PM work order?" Summary: the default response to the suppressed dialog is to cancel the status change; this is not visible when changing status in the background.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All users * **************************************************************** * PROBLEM DESCRIPTION: * * When cancelling an individual WO with a reference to a PM or * * PO, if the status change is performed in the background, the * * WO is not actually cancelled. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is included in the following package: | Release 7.6.1.0 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IJ04817
Reported component name
WORK ORDERS
Reported component ID
5724R46WO
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-03-09
Closed date
2018-05-10
Last modified date
2018-05-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WORK ORDERS
Fixed component ID
5724R46WO
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPPU","label":"Work Order Tracking"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
10 May 2018