APAR status
Closed as program error.
Error description
Cron tasks example pmwogen crontask, that send results via email using a mxe.email.content.type of text/html may hang after processing the records but before results of the cron task are emailed. The problem is in parsing the email message if the message is large. For example, after work orders are created for a site that has 5000 PMs via the PMWoGenCronTask, a message of ~10K lines is created but fails to be sent. Also, the cron task is unable to proceed onto the next site. The exact size of the message that will encounter this problem may vary depending on the jvm server specs. Steps to Reproduce 1. Make sure in System Properties that mxe.email.content.type is null or explicitly set to text/html. The default is text/html so if it's null text/html is being used 2. Identify a site that has a large number of PMs. 3. In Organizations > PM Options: a) make sure that the site has 'Automatic PM WO generation' checked. b) make sure that E-mail Address Notification has a valid email address. 4. Enable an instance of the PMWoGenCronTask. You will notice that the work orders for the site are generated, but the email is not sent and sites not processed prior to this site will not be processed by the cron task.
Local fix
no work around
Problem summary
**************************************************************** * USERS AFFECTED: * * Users with crontasks which send emails containing text/html. * **************************************************************** * PROBLEM DESCRIPTION: * * Crontasks which send send emails with content-type of * * text/html may hang while processing the email message. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is included in the following package: | Release 7.6.1.0 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IJ04122
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-02-14
Closed date
2018-02-21
Last modified date
2018-02-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 February 2018