APAR status
Closed as program error.
Error description
It's not possible to report Actual Material transaction in WorkExecution app using "Create Actuals From Plan" action on Work Order Details screen. Application itself displays following error: "The SEG2 segment is required. Enter a value for this segment. - BMXAA4208E" At this point it's not possible to neither "Undo Changes" nor "Resend Changes" and application falls into the state which makes it impossible to continue the work with given WO without clearing application data store. At the time of Actual Material report attempt Maximo produces set of log entries. If you compare how similar functionality is implemented in core Maximo you can observe that MATUSETRANS.REQUESTNUM is set with NOACTION_AND_NOVALIDATION flag which is in consequence suppressing GL account validation being result of psdi.app.inventory. FldMatUseTransRequestNum.action(FldMatUseTransRequestNum.java:61 ). However when IF is populating MATUSETRANS.REQUESTNUM then all validations are being triggered and it fails because MATUSETRANS. GLACCOUNT is being populated with incomplete INVRESERVE.GLACCOUNT. The problem only happens when we have partial GL Accounts for the given WO, using Planned Materials to Create Actuals - it is also something done in Maximo core, as create plans in is not done in Maximo Anywhere. IMPORTANT: Before reporting current PMR Anywhere 7.6.1 June 2017 IFix has been installed which did not solve the problem. STEPS TO REPLICATE: MAXIMO core ----------- 1. Go to WO Tracking, - create new WO WO#1 - Verify that GL Account is 6500-300-??? - add planned tool of quantity equals 5 for 2h - approve WO#1 ANYWHERE WorkExecution app -------------------------- 2. Search for WO#1 and navigate to WO Details 3. Tap "Create Actuals From Plan" menu action 4. Leave planned tool checked and tap "Create" Application displays following error: "The SEG2 segment is required. Enter a value for this segment. - BMXAA4208E" At this point it's not possible to neither "Undo Changes" nor "Resend Changes" and application falls into the state which makes it impossible to continue the work with given WO without clearing application data store. The GL ACCOUNT having incomplete segment has been merged, but for some unknown reason the mbo is reset and and the GL segment becomes incomplete again, making it to fail in the GL validation. This seems to only happen when we use "Create Actuals from Plan" (Anywhere). Anywhere does not do any GL validation and that is understood. The problem is on Maximo end. PRODUCT VERSION: MobileFirst: 7.1.0.00-20160726-1659 IBM Maximo Anywhere 7.6.2.0 Build 20170812_011458-0500 DB Build V7620-04, Tivoli's process automation engine 7.6.0.7 Build 20170215-0100 DB Build V7607-14, IBM TPAE Integration Framework 7.6.0.7 Build 20170130-1250 DB Build V7607-03, TPAE OSLC Object Structure 7.6.2.0 Build 20170812_011444-0500 DB Build V7620-02, IBM Maximo Asset Management Scheduler 7.6.4.0 Build 20170215-0100 DB Build V7640-53, IBM Maximo for Service Providers 7.6.3.0 Build 20170221-2101 DB Build V7630-21, IBM Maximo Asset Management Work Centers 7.6.0.1 Build 20161104-1046 DB Build V7601-41, Coor Maximo Customizations 2.5.0.0 Build r2885 DB Build V7600-00, IBM Maximo Asset Management 7.6.0.7 Build 20170215-0100 DB Build V7604-01 ENVIRONMENT: Websphere: WebSphere Application Server 8.5.5.8 OS: Windows 2012 R2 (applicable to all components) DB: DB2 10.5
Local fix
Dev to provide Fix
Problem summary
**************************************************************** * USERS AFFECTED: * * maximo anywhere * **************************************************************** * PROBLEM DESCRIPTION: * * BMXAA4208E - CANNOT REPORT ACTUAL MATERIAL BASED ON * * INVENTORY * **************************************************************** * RECOMMENDATION: * * Apply fixpack Release 7.6.1.0 of Base Services or request * * an interim fix * ****************************************************************
Problem conclusion
Fix has been made to fix....The fix for this APAR is contained in the following maintenance package: | release\fix pack\interim fix for Release 7.6.1.0 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ04016
Reported component name
ANYWHERE APPS
Reported component ID
5725M39MA
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-02-09
Closed date
2018-02-12
Last modified date
2018-02-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
INVENTORY
Fixed component ID
5724R46IN
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPMA","label":"Inventory"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
12 February 2018