APAR status
Closed as program error.
Error description
Problem summary: License Usage Monitor application does not update its list of applications when a new license file for an existing product is added. Tivoli's process automation engine 7.6.0.8-IFIX20170914-1342 IBM TPAE Integration Framework 7.6.0.8-MIF_7608_IFIX_20170824 IBM Maximo Asset Management Scheduler 7.6.5.0 Build 20170512-0100 IBM Maximo Asset Management Work Centers 7.6.0.2 IBM Maximo Asset Health Insights 7.6.0.2 IBM Maximo Asset Management 7.6.0.8 Build 20170512 Steps to reproduce: 1. MAXADMIN users has MAM/ Maximo Scheduler/MAHI applications' access 2. In the License tracking monior application, create a license with MAM product. Also, create a license with Maximo Scheudler product . 3. after cron runs, admin user having MAM/ Maximo Scheduler/MAHI product privileges is not shown as a license user. Details: Some times new applications are added to new Fix packs. License Usage Monitor application does not updates its list of applications when a new fixpack is added. So any user having access to the latest applications are marked as unlicensed use
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Administrator who check License Usage * **************************************************************** * PROBLEM DESCRIPTION: * * LUM doesn't update the list of applications when a new * * license file for the same product is added. For example * * customer updates to latest MAM fix pack and few Applications * * were added to the latest fix pack. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: |relase\fix pack | Release 7.6.1.2
Temporary fix
Comments
APAR Information
APAR number
IJ03798
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-01-30
Closed date
2019-11-06
Last modified date
2019-11-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 November 2019