APAR status
Closed as program error.
Error description
STEPS TO REPLICATE: 1 - Open Maximo application. 2 - Go to Work Order Tracking Application. 3 - Click In Advanced Search / More Search Fields, Fill the field Class to ACTIVITY, click Ok, and then Find. 4 - Maximo Shows a list of Work Orders, Select any record. 5 - Go to More Actions Menu/ Create / Communication. In the Creation Communication Screen, fill the required field Send from, Go to Attachments, CLick in Attach File button. Specify a file and fill the fields name and Description. 6 - Click ok. ERRONEOUS RESULT: All off the fields on Create Communication screen become read only and the values included in the fields Send from and attachment bwcome blank and read only. the buttons cancel and Send. Does not work too. EXPECTED RESULT: User would be able to complete the other screen fields and send the email. System Info: ENVIRONMENT: Problem description and business impact Tivoli's process automation engine 7.6.0.5-IFIX20170131-1237 Build 20160611-0100 DB Build V7605-45 HFDB Build HF7605-05 IBM TPAE Integration Framework 7.6.0.5 Build 20160610-2330 DB Build V7605-50 IBM Maximo Asset Management Scheduler 7.6.3.0 Build 20160611-0100 DB Build V7630-25 HFDB Build HF7630-03 IBM Maximo Spatial Asset Management 7.6.0.1-20170207-1519 Build 20170207-1519 DB Build V7601-13 IBM Maximo for Utilities 7.5.0.1-20170107-0052 Build 20120710-0136 DB Build V7501-14 HFDB Build HF7501-14 IBM Maximo Asset Management Work Centers 7.6.0.0 Build 20160610-1318 DB Build V7600-38 IBM Maximo for Transportation 7.6.2.0-20170106-1138 Build 20170106-1138 DB Build V7620-12 HFDB Build HF7620-14 IBM Maximo Asset Management 7.6.0.5 Build 20160611-0100 DB Build V7604- 01
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * N/A * **************************************************************** * PROBLEM DESCRIPTION: * * UNABLE TO ADD ATTACHMENTS TO COMMUNICATION * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in AddAttachmentsBean.java
Temporary fix
Comments
APAR Information
APAR number
IJ03193
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-01-11
Closed date
2018-03-07
Last modified date
2018-03-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
07 March 2018