APAR status
Closed as program error.
Error description
JVM crashed due to out of memory error caused by psdi/mbo/mbosetcounter and chain of blocking threads. PROBLEM: This is related to IV88978 as cleanup threads were reduced. PERFORMANCE ISSUE: Yes STEPS TO REPRODUCE: n/a ADDITIONAL INFO: ENVIRONMENT (SYSTEM INFO): App Server IBM WebSphere Application Server 8.5.5.9 Version Tivoli's process automation engine 7.6.0.6-IFIX20170203-1017 Build 20161019-0100 DB Build V7606-50 IBM Maximo Calibration 7.6.0.0 Build 20161019-0100 DB Build V7600-06 IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB Build V7606-24 TPAE OSLC Object Structure 7.6.0.0 Build 20160112_031200-0600 DB Build V7600-01 IBM Maximo Asset Management Scheduler 7.6.4.0 Build 20161019-0100 DB Build V7640-51 IBM Maximo Anywhere 7.6.0.0 Build 20160112_031213-0600 DB Build V7600-03 IBM Maximo Asset Management Work Centers 7.6.0.1 Build 20161014-1326 DB Build V7601-41 IBM Maximo Asset Management 7.6.0.6 Build 20161019-0100 DB Build V7604-01 Server OS Windows Server 2012 R2 Server DB Oracle 12.1 LOCAL FIX: n/a
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * All users * **************************************************************** * PROBLEM DESCRIPTION: * * In certain cases, an OOM error can occur, resulting from * * hung threads waiting on MboSetCounter. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
This is corrected by APAR IJ03200, and is included in the following release: | Release 7.6.1.0 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IJ02030
Reported component name
SYSTEM PERFORMA
Reported component ID
5724R46PF
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-11-21
Closed date
2018-01-15
Last modified date
2018-01-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM PERFORMA
Fixed component ID
5724R46PF
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
15 January 2018