APAR status
Closed as program error.
Error description
PROBLEM: &DATE& and &DATETIME& substitution variables not working with communication templates PERFORMANCE ISSUE: no STEPS TO REPRODUCE: Go to Work Order Tracking application Bring up a Work Order ex: 6003 Select Action - Create - Communication Enter 1071 for template and tab out (template includes :&DATE& :&DATETIME& substitution variables). In the message the variables :&DATE& :&DATETIME& are not populated. CURRENT ERRONEOUS RESULT: No results for &DATE& and &DATETIME& variables EXPECTED RESULT: The &DATE& and &DATETIME& should be also populated ENVIRONMENT (SYSTEM INFO): Tivoli's process automation engine 7.5.0.11 Build 20161020-1751 DB Build V75011-17 App Server IBM WebSphere Application Server 7.0.0.41 Asset Management for IBM SmartCloud Control Desk 7.5.1.4 Build 201611170725 DB Build V7514-04
Local fix
na
Problem summary
**************************************************************** * USERS AFFECTED: * * maximo 75011 and 7605 for users using communication * * templates. * **************************************************************** * PROBLEM DESCRIPTION: * * &DATE& and &DATETIME& are not displayed in communication * * template * **************************************************************** * RECOMMENDATION: * * fixed in 7608 by IV90818 * ****************************************************************
Problem conclusion
This is fixed in code by IV90818 for 7608 The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.0.10 Product
Temporary fix
Comments
APAR Information
APAR number
IJ01295
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-11-06
Closed date
2017-11-14
Last modified date
2017-11-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
maximo users
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
14 November 2017