IBM Support

EMC Centera repository reports read error 238,1,3 FP_FILE_NOT_STORED_ERR in IBM FileNet Image Services

Troubleshooting


Problem

EMC Centera repository reports read error 238,1,3 FP_FILE_NOT_STORED_ERR in IBM FileNet Image Services when the Centera Garbage Collecter is enabled

Symptom

Elog reports errors such as:

2013/10/28 08:37:53.229 238,1,3 <fnsw> SDS_CSAR_reader 1 15 (7805) ...
Centera 'FPTag_BlobReadPartial' Centera error = FP_FILE_NOT_STORED_ERR
(-10014) sys_err= 2 Worker process source line=2523
2013/10/28 08:37:53.230 238,1,3 <fnsw> SDS_CSAR_reader 1 15 (7805) ...
ErrorInfo: Trace = 'NetworkPacket.checkControl(2)
<HPPReadBlobTransaction.readBytes(HPPImportData&)
<HPPReadBlobTransaction.run()<ClusterCloud::readBlob
Mesg = 'Blob could not be stored on write or could not
be found on import (transid='nikon/815/READ_BLOB')' ErrorClass= client

Cause

The Centera Garbage Collector is enabled

Resolving The Problem

Disable the Centera Garbage Collector option

[{"Product":{"code":"SSNVUD","label":"FileNet Image Services"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"CSAR","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.2;4.1.2;4.1.1","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21655308

Page Feedback