APAR status
Closed as program error.
Error description
Some BPs are staying active on the step DeenvelopeGeneric and the CPU usage is very high. The stacktrace is the following: at java/util/HashMap.findNonNullKeyEntry(HashMap.java:525(Compiled Code)) at java/util/HashMap.putImpl(HashMap.java:622(Compiled Code)) at java/util/HashMap.put(HashMap.java:605(Compiled Code)) at com/sterlingcommerce/woodstock/util/frame/persistence/JDBCPersis tenceManager.getNoTransConnection(JDBCPersistenceManager.java:13 5(Compiled Code)) at com/sterlingcommerce/woodstock/util/frame/persistence/JDBCPersis tenceManager.getConnection(JDBCPersistenceManager.java:77(Compil ed Code)) at com/sterlingcommerce/woodstock/services/genericenvelope/AckNakIn foProxy.listByMessageReference(AckNakInfoProxy.java:802(Compiled Code)) at com/sterlingcommerce/woodstock/services/genericenvelope/AckNakDa taHandler.processAck(AckNakDataHandler.java:304(Compiled Code)) at com/sterlingcommerce/woodstock/services/genericenvelope/AckNakDa taHandler.processAck(AckNakDataHandler.java:271(Compiled Code)) at com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo pe/DeenvelopeGenericServiceImpl.handleAck(DeenvelopeGenericServi ceImpl.java:3174(Compiled Code)) at com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo pe/DeenvelopeGenericServiceImpl.processTransaction(DeenvelopeGen ericServiceImpl.java:811(Compiled Code)) at com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo pe/DeenvelopeGenericServiceImpl.processData(DeenvelopeGenericSer viceImpl.java:536(Compiled Code)) at com/sterlingcommerce/woodstock/workflow/activity/engine/Activity EngineHelper.invokeService(ActivityEngineHelper.java:1813(Compil ed Code)) at com/sterlingcommerce/woodstock/workflow/activity/engine/Activity EngineHelper.nextMainLogic(ActivityEngineHelper.java:633(Compile d Code)) at com/sterlingcommerce/woodstock/workflow/activity/engine/Activity EngineHelper.next(ActivityEngineHelper.java:362(Compiled Code)) at com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe ner.doWork(WorkFlowQueueListener.java:398(Compiled Code)) at com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe ner.run(WorkFlowQueueListener.java:235(Compiled Code)) at com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe ner.onMessage(WorkFlowQueueListener.java:196(Compiled Code)) at com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe ner.onMessage(WorkFlowQueueListener.java:183(Compiled Code)) at com/sterlingcommerce/woodstock/workflow/queue/wfTransporter.run( wfTransporter.java:444(Compiled Code)) at com/sterlingcommerce/woodstock/workflow/queue/BasicExecutor$Work er.run(BasicExecutor.java:508(Compiled Code)) at java/lang/Thread.run(Thread.java:736(Compiled Code))
Local fix
STRRTC - 412525 JMB/JMB Circumvention: Stop the thread in Operation > Thread Monitor, then restart the BP manually.
Problem summary
PROBLEM SUMMARY Users Affected: All Problem Description: Some BPs stay active on the step DeenvelopeGeneric and the CPU usage is very high. Platforms Affected: All
Problem conclusion
PROBLEM CONCLUSION Resolution Summary: A concurrency issue has been fixed. Delivered in: 5020500_2
Temporary fix
Comments
APAR Information
APAR number
IC99872
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
524
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-03-06
Closed date
2015-02-17
Last modified date
2015-02-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
R525 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
20 February 2015