Fixes are available
APAR status
Closed as program error.
Error description
Problem Environment: -------------------- PCOM 6.0.1 on Windows 2008 on VMware ESX 5.x on Blade server PCOM connected to remote z/OS 1.13 as the z/OS Master Console A PC with Windows 7 Professional use "Remote Desktop Connection" RDC to connect to the Windows 2008 . Problem Description: -------------------- - PCOM 6.0.1 is installed on Windows 2008 which is on top of VMware ESX 5.x in Blade server - PCOM was connected to remote z/OS 1.13 act as the z/OS Master Console - PCOM sound setting used the default. (Edit -> Perferences -> Appearance -> Display Setting -> Sound) - Windows 2008 was configured to properly produce sound - In machine room, a PC with Windows 7 Pro is installed and can produce sound properly. - Operator use the PC (with Windows 7 Pro) "Remote Desktop Connection" to connect to the Windows 2008. - The "Remote Desktop Connection" in Win 7 Pro is configured to play sound in local machine. - Operator play music in Windows 2008 and the sound can appear in Windows 7 Pro PC - However when there is highlighted message in z/OS, the operator cannot hear any alarm sound from PCOM. (Expect result: PCOM in Windows 2008 should produce sound which then will be played in Windows 7 Pro PC via the "Remote Desktop Connection")
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All IBM Personal Communications uses of * * Remote Desktop Connection * **************************************************************** * PROBLEM DESCRIPTION: The registered sound events do not * * function when emulator sessions are * * accessed remotely over the network. * **************************************************************** * RECOMMENDATION: * **************************************************************** The registered sound events do not take effect when the 3270 / 5250 emulator sessions are accessed remotely over the network. For example, when an emulator session connection is established, appropriate sound is not played. This happens when the session is accessed through Remote Desktop Client or Citrix thin-client. The problem has been seen with 64 bit Windows 7 and Windows 2008 operating system environments.
Problem conclusion
Audio mapping was not enabled for emulator sessions accessed remotely. Code changes were made in PCSW32X.DLL to rectify this. Fix scheduled for PCOM 6.0.10 Refresh Pack
Temporary fix
Comments
APAR Information
APAR number
IC99375
Reported component name
PCOMM V5 COMBO-
Reported component ID
5639I7000
Reported release
601
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-02-14
Closed date
2014-03-21
Last modified date
2014-04-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
PCSW32X
Fix information
Fixed component name
PCOMM V5 COMBO-
Fixed component ID
5639I7000
Applicable component levels
R601 PSY
UP
[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.1"}]
Document Information
Modified date:
23 September 2021