A fix is available
APAR status
Closed as program error.
Error description
When selecting a node from the "Tivoli Storage Manager - Client Performance Monitor" view, no data is shown. This problem only occurs when opening the Tivoli Storage Manager Administration Center and Client Performance Monitor GUI using Microsoft Internet Explorer. Customer/L2 Diagnostics: The problem is caused by superfluous trailing commas in some records of the Overview.json file. These records lead to the display problem in the IE browser. Tivoli Storage Manager Versions Affected: All Tivoli Storage Manager Server Versions Initial Impact: Medium Additional Keywords: TSM CLIENT PERFORMANCE MONITOR ADMIN CENTER NO DATA DISPLAY
Local fix
Contact the Technical Support to obtain the cleanup script and steps to bypass the problem.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager client * * performance monitor Users using Microsoft * * Internet Explorer * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This prob * * lem is currently projected to be fixed in le * * vel 6.3.5. Note that this is subject to chan * * ge at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC98986
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-27
Closed date
2014-03-04
Last modified date
2014-03-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
18 March 2014