A fix is available
APAR status
Closed as program error.
Error description
If 'devices.common.IBM.fc.hba-api' fileset is not installed on AIX, and 'sandiscovery' option is enabled, and if san discovery is called/required, then the standalone 'dsmqsan' binary can crash and produce a core dump. However, TSM server is still running normally. The activity log reports: ANR9999D_2592523837 ReadResponseHeader(psdiscvr.c:1784) Thread<22>: Error reading response from san utility module - pid: 45744284, 0 of 12 bytes read Verify the fileset is not installed with: lslpp -l devices.common.IBM.fc.hba-api Tivoli Storage Manager Versions Affected: All Tivoli Storage Manager server versions 6.x and 7.x Initial Impact: Low Additional Keywords: zztsm63 zztsm71 core crash abend dsmqsan sandiscovery
Local fix
Install the 'devices.common.IBM.fc.hba-api' fileset on AIX
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * SANdiscovery without installing * * device.common.IBM.fc.hba-api fileset. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.5 and 7.1.1. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. ANR8228E Fileset devices.common.IBM.fc.hba-api is not installed on the system. Explanation The specified fileset is required for the SAN discovery operation. Install the latest maintenance for this fileset if the SANDISCOVERY option is set to ON. Sysact Server operation continues, but without accurate SAN device mapping. Uresp Install latest version of the device.common.IBM.fc.hba-api fileset. Affected platforms: AIX.
Temporary fix
Comments
APAR Information
APAR number
IC98885
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-22
Closed date
2014-03-26
Last modified date
2014-03-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R71A PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
26 March 2014