Fixes are available
APAR status
Closed as program error.
Error description
In a Tivoli Storage Manager environment where LTO6 drives are used the following error occurs when mounting/dismounting a tape despite all the definitions for Device Class, Drives and Library being correctly set up: ANR8468I LTO volume Z08400L6 dismounted from drive ATLGG299 (/dev/rmt78) in library ATLGG299. (SESSION: 441) ANR9999D_3885841786 GeneratePriorityDeviceTypes(mmsext.c: 3246) Thread<1396>: Unsupported density format 00000800. ANR9999D Thread<1396> issued message 9999 from: (SESSION: 444) ANR9999D Thread<1396> 0x000000010001ca7c StdPutText ANR9999D Thread<1396> 0x000000010001d514 OutDiagToCons ANR9999D Thread<1396> 0x00000001000090bc outDiagfExt ANR9999D Thread<1396> 0x0000000100b7fc28 GeneratePriorityDeviceTypes ANR9999D Thread<1396> 0x0000000100b7e4dc ExtMount ANR9999D Thread<1396> 0x0000000100b7d470 ExtMountVolume ANR9999D Thread<1396> 0x00000001005789e4 MmsMountVolume ANR9999D Thread<1396> 0x0000000100ce56bc LtoOpen ANR9999D Thread<1396> 0x000000010042936c AgentThread ANR9999D Thread<1396> 0x000000010000c264 StartThread ANR8337I LTO volume Z08400L6 mounted in drive ATLGG299 ANR0511I Session 444 opened output volume Z08400L6. ANR9999D_3885841786 GeneratePriorityDeviceTypes(mmsext.c: 3246) Thread<1396>: Unsupported density format 00000800. The problem is a cosmetic error which produces many "ANR9999D_3885841786" messages in the activity log. The tape reads/writes will be performed successfully. This error comes up when loading/unloading cardridges in drives. A PVR MMS NA trace will shows: 08:07:41.904 [25452][mmsext.c][2306][ExtLibProcessInitialize]:Initializing external library path '/opt/IBM/ermm/client/tsm/elm_CHWTTSMB1_atlgg299'. 08:07:41.988 [25452][psext.c][604][psExtLibProcessInitialize]:Synchronize message successful(READY!!!3/4/5/6/7/8/9/10/11/12/13/14/15/16/17/18/19/2 0/21/22/23/24/25/26/27/28/30/31/ 08:07:41.989 [25452][mmsext.c][3140][ExtWritePipe]:Write 'INITIALIZE ATLGG299 08:07:42.161 [25452][mmsext.c][2558][ExtReadPipe]:Read 'INITIALIZE ATLGG299 COMPLETE, RESULT=SUCCESS 08:07:42.161 [25452][mmsext.c][3471][sendReceiveGenericRequest]:receive-reque st rc = 0 08:07:42.161 [25452][mmsext.c][2784][ExtSendInitialize]:request init rc = 0 08:07:42.162 [25452][output.c][7531][PutConsoleMsg]:ANR9999D_3885841786 GeneratePriorityDeviceTypes(mmsext.c:3246) Thread<25452>: Unsupported density format 00000800.~ 08:07:42.162 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> issued message 9999 from:~ 08:07:42.162 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x000000010001ca7c StdPutText ~ 08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x000000010001d514 OutDiagToCons ~ 08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x00000001000090bc outDiagfExt ~ 08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x0000000100b7fc28 GeneratePriorityDeviceTypes ~ 08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x0000000100b7e4dc ExtMount ~ 08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x0000000100b7d470 ExtMountVolume ~ 08:07:42.164 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x00000001005789e4 MmsMountVolume ~ 08:07:42.164 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x0000000100ce56bc LtoOpen ~ 08:07:42.164 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x000000010042936c AgentThread ~ 08:07:42.164 [25452][output.c][7531][PutConsoleMsg]:ANR9999D Thread<25452> 0x000000010000c264 StartThread ~ 08:07:42.165 [25452][psext.c][368][psExtGetUserid]:psExtGetUserId returned with uid = chwtsmb1 and rc = 0. 08:07:42.166 [25452][mmsext.c][3140][ExtWritePipe]:Write 'MOUNT ATLGG299 Z09852L6 READWRITE 10 chwtsmb1 1 08:08:11.403 [25452][mmsext.c][2558][ExtReadPipe]:Read 'MOUNT ATLGG299 Z09852L6 COMPLETE ON /dev/rmt67, RESULT=SUCCESS 08:08:11.403 [25452][mmsext.c][2933][ExtSendMount]:Mounted volume 'Z09852L6' 08:08:11.403 [25452][mmsext.c][2450][ExtMount]:send mount rc = 0 08:08:11.403 [25452][mmsext.c][3284][HandleExtRetcodes]:Ext return code = 0, pid=8217488 The problem is caused by the fact that Tivoli Storage Manager erroneously forces the LTO5 format definition to overwrite the LTO6 format definition for external library Tivoli Storage Manager Versions Affected: All TSM version 6.x and 7.x Initial Impact: Medium Additional Keywords: LTO6 GeneratePriorityDeviceTypes unsupported ANR9999d
Local fix
Ignore the message. The operation will be successful.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * an external library with LTO6 tape drives. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.2.6, 6.3.5, and 7.1.1. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP, Linux, Solaris, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC98681
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-13
Closed date
2014-01-15
Last modified date
2014-01-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
15 January 2014