A fix is available
APAR status
Closed as program error.
Error description
On Tivoli Storage Manager server 6.3, ANR8964W message is unexpectedly displayed while running "restore db". The restore operation itself ends successfully. This only happens with if the backup image was written to tape volume. The reason for this error message was Tivoli Storage Manager server tried to update the drive's path online parameter when it should not since the database is in the process of being restored and definitions can not be updated until the restore is complete. Here is an example for the result of "restore db" command. The following sequence will be displayed on dsmserv console: (Example for the result of "restore db" command) ------------------------------ ANR0900I Processing options file c:\tsminst1\dsmserv.opt. ANR4726I The ICC support module has been loaded. ANR1636W The server machine GUID changed: old value (), new value (XX.XX.XX.XX.XX.XX.XX.XX.XX.XX.XX.XX.XX.XX.XX.XX). ANR7808W Sun Microsystems Library Attach module libacs.dll is not available from the system. ANR8200I TCP/IP Version 4 driver ready for connection with clients on port 1588. ANR0152I Database manager successfully started. ANR4636I Starting roll-forward database restore. ANR4591I Selected backup series 14 from MM/dd/yyyy and HH:mm:SS as best candidate available for restore database processing. ANR8955I Drive DRV01 in library LIB01 with serial number is updated with the newly discovered serial number XXXXXXXXXX. ANR4592I Restore database backup series 14 includes eligible operation 0 with volume LTO001L4 having sequence 10001 and using device class LTOCLASS. ANR4598I Validating database backup information for selected backup series 14 and operation 0 using volume LTO001L4. ANR8964W Unable to update the path in the database SRV01 and drive DRV01. ANR8337I LTO volume LTO001L4 mounted in drive DRV01 (mtw.x.y.z). ... ANR4637I Roll-forward database restore complete. ANR0409I Session 6 ended for server SRV01 (Windows). ANR0369I Stopping the database manager because of a server shutdown. ------------------------------ Tivoli Storage Manager Versions Affected: TSM 6.3 for all platform. Customer/L2 Diagnostics (If Applicable) When collecting Tivoli Storage Manager server trace with PVR MMS and NA flags, the following records can be seen. It shows that operation to change drive path to ONLINE fails. (Example for result of Tivoli Storage Manager server trace) ------------------------------ HH:mm:SS:sss [9][mmsscsi.c][17864][OpenDriveWithWait]:Opening drive DRV01 (mtw.x.y.z) in library LIB01, waiting max 360 seconds. HH:mm:SS:sss [9][pspvr.c][3264][PvrPsOpenDevice]:Opening device mtw.x.y.z with nonDelay = 0, accessMode = 0 HH:mm:SS:sss [9][pspvr.c][3274][PvrPsOpenDevice]:Open with passthru? 1 HH:mm:SS:sss [9][pspvr.c][3462][PvrPsOpenDevice]:Device //./mtw.x.y.z is opened with handle xxxxxxxx HH:mm:SS:sss [9][pspvr.c][3486][PvrPsOpenDevice]:Passthru open failed with rc = 21 HH:mm:SS:sss [9][pvrutil.c][709][PvrOpenDevice]:Attempted to open device mtw.x.y.z, 1 time(s), rc = 2853. HH:mm:SS:sss [9][pspvr.c][3264][PvrPsOpenDevice]:Opening device mtw.x.y.z with nonDelay = 0, accessMode = 0 HH:mm:SS:sss [9][pspvr.c][3274][PvrPsOpenDevice]:Open with passthru? 1 HH:mm:SS:sss [9][pspvr.c][3462][PvrPsOpenDevice]:Device //./mtw.x.y.z is opened with handle xxxxxxxx HH:mm:SS:sss [9][pvrutil.c][709][PvrOpenDevice]:Attempted to open device mtw.x.y.z, 1 time(s), rc = 0. HH:mm:SS:sss [9][pstapiop.c][1333][PvrOpSetReserveKey]:Setting Persistent Reserve Key to Drive: DRV01 HH:mm:SS:sss [9][pspvr.c][3940][PvrPsTapeIoctl]:Sending a passthru IOCTL for tape. HH:mm:SS:sss [9][pstapiop.c][1703][DecodePsReturnCode]:NT rc = 2813, server rc = 1, compcode = -1 HH:mm:SS:sss [9][pstapiop.c][1358][PvrOpSetReserveKey]:PvrOpSetReserveKey returned rc = 1 HH:mm:SS:sss [9][pstapiop.c][1359][PvrOpSetReserveKey]:PvrOpSetReserveKey returned Completion_Code = -858993460 HH:mm:SS:sss [9][pstapiop.c][1360][PvrOpSetReserveKey]:PvrOpSetReserveKey Set Key = TSMPRKey HH:mm:SS:sss [9][mmsscsi.c][5198][ScsiWaitUntilReady]:Waiting for drive DRV01 (mtw.x.y.z) to become ready in library LIB01. HH:mm:SS:sss [9][pvrgts.c][4449][PvrGtsTestReady]:Testing readiness of drive DRV01 (mtw.x.y.z). HH:mm:SS:sss [9][pspvr.c][3940][PvrPsTapeIoctl]:Sending a passthru IOCTL for tape. HH:mm:SS:sss [9][napath.c][4347][MarkPath]:Mark path for sourceName=SRV01, destination=DRV01, sourceType=2, destinationType=1 library name LIB01, online = True. HH:mm:SS:sss [9][napath.c][4362][MarkPath]:Mark path isn't in restore DB mode HH:mm:SS:sss [9][output.c][7227][PutConsoleMsg]:ANR8964W Unable to update the path in the database SRV01 and drive DRV01.~ ------------------------------ Initial Impact: Low Additional Keywords: zz63 8964 restore db
Local fix
The message ANR8964W in the symptom above is harmless and can be ignored.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in level 6.3.5. Note that this is * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IC92010
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-05-01
Closed date
2013-05-06
Last modified date
2013-06-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
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Document Information
Modified date:
17 June 2013