Fixes are available
APAR status
Closed as program error.
Error description
In certain unique situations, the probe result set is closed while the probe is executing, resulting in probe job failures as evidenced by the following messaging, in the <tpc_install_dir>\device\log\dmSvcTrace.log file: 2012.11.26 04:15:38.778+01:00 HWN099993E HWN021503E @(-9223372036848145300;[-9223372036845480307,0,4];-9223372036845 452722;Process Processor (Thread-399951)) com.ibm.tpc.common.api.TPCServerException: HWN021503E An internal error occurred, please try again. If the problem persists, please contact IBM service. at com.ibm.tpc.disk.common.util.DiskMessageHelper.getTPCServerExcep tion(DiskMessageHelper.java:200) at com.ibm.tpc.disk.collection.OverheadUpdatePostProcess.process(Ov erheadUpdatePostProcess.java:218) at com.ibm.tpc.disk.discovery.DS_CLI_PostProcess.dbPostProcess(DS_C LI_PostProcess.java:76) at com.ibm.tpc.disk.discovery.NAPIProbePostProcess.finishProbe(NAPI ProbePostProcess.java:471) at com.ibm.tpc.disk.discovery.NAPIProbePostProcess.process(NAPIProb ePostProcess.java:327) at com.ibm.tpc.Router.perform(Router.java:1060) at com.ibm.tpc.Router.perform(Router.java:596) at com.ibm.tpc.discovery.ProcessProcessor.process(ProcessProcessor. java:69) at com.ibm.tpc.infrastructure.threads.TPCThread.run(TPCThread.java: 258) Caused by: com.ibm.db2.jcc.b.SqlException: [ibm][db2][jcc][10120][10898] Invalid operation: result set is closed. at com.ibm.db2.jcc.b.zf.lb(zf.java:3276) at com.ibm.db2.jcc.b.zf.c(zf.java:252) at com.ibm.db2.jcc.b.zf.next(zf.java:237) at com.ibm.tpc.infrastructure.database.DBResultSet.next(DBResultSet .java:107) at com.ibm.tpc.disk.collection.OverheadUpdatePostProcess.process(Ov erheadUpdatePostProcess.java:155) ... 7 more com.ibm.tpc.disk.collection.OverheadUpdatePostProcess process
Local fix
Rare occurrence, difficult to recreate
Problem summary
**************************************************************** * USERS AFFECTED: TPC 4.2.2.143 (fp3) users and earlier * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * **************************************************************** -
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | fix pack | 4.2.2-TIV-TPC-FP0004 - target June 2013 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future fix packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IC90424
Reported component name
TPC FOR DISK
Reported component ID
5608TPCD1
Reported release
422
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-26
Closed date
2013-03-04
Last modified date
2013-03-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC FOR DISK
Fixed component ID
5608TPCD1
Applicable component levels
R422 PSY
UP
[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSMMUP","label":"Tivoli Storage Productivity Center for Disk"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"422","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
04 March 2013