APAR status
Closed as program error.
Error description
A point-in-time restore operation might fail if the following conditions are met : - Some of the data required for the restore operation resides in an Active-Data Pool - Point in Time option is used on client side - No Query Restore is used The restore fails with errors on client side : ANS4988W File '/path/filename' is currently unavailable on server and has been skipped. On Server side : ANR0836W No query restore processing session xx for node NODENAME and filespace / failed to retrieve file /path/filename - file being skipped. The problem will not occur if the DISABLENQR client option is set to YES. Tivoli Storage Manager Versions Affected: 6.1 , 6.2 , 6.3 Customer/L2 Diagnostics : Doc link showing differences between Classic versus NQR restore protocol http://pic.dhe.ibm.com/infocenter/tsminfo/v6r2/topic/com.ibm.its m.srv.doc/r_mngdata_nqrprocess.html Initial Impact: Low Additional Keywords: TSM ADP Pittime pitdate NQR classic
Local fix
- Add the following option to the client options file: DISABLENQR=YES
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * point-in-time with no query restores. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.4. Note that this is * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC89263
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-12-26
Closed date
2013-02-18
Last modified date
2013-02-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
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Document Information
Modified date:
18 February 2013