Fixes are available
APAR status
Closed as program error.
Error description
During period of high activity with NAS filer tape drives, the server may fail to perform remote drive operations. Example 1 - server fails to open remote drive: ANR9999D_3624142714 PvrRemoteOpenDrive(pvrremot.c:488) Thread<1094008>: The PVR remote descriptor is NULL. Server trace will show: 09:49:58.849 [5146305][pvrremot.c][479][PvrRemoteOpenDrive]:Opening remote drive DRV1 (rst1a), accessMode=0, pvrRemoteP=0 09:49:58.850 [5146305][output.c][6716][PutConsoleMsg]:ANR9999D_3624142714 PvrRemoteOpenDrive(pvrremot.c:488) Thread<5146305>: The PVR remote descriptor is NULL.~ Example 2 - server fails to rewind volume in a remote drive: ANR9999D_0566769736 NasPos(pvrnas.c:717) Thread<39>: Error 1 rewinding NAS volume T00003L3 for tape positioning. Server trace will show: 18:01:20.477 [39][pvrnas.c][690][NasPos]:Positioning NAS volume T00003L3 to 2. 18:01:20.477 [39][ndmpspi.c][3163][spiTrace]: Rewinding tape, handle: 00000000237DABA8. 18:01:20.726 [39][ndmpsdk.c][381][spiTraceDetail]: ndmp_recv_msg: Reply Message received, messg: 303 . 18:01:20.726 [39][ndmpsdk.c][447][spiTraceDetail]: ndmp_recv_msg: exiting rc = 1. 18:01:20.726 [39][ndmpspi.c][5264][spiTrace]: Unknown error (6) received from NDMP server.. 18:01:20.726 [39][ndmpspi.c][3171][spiTrace]: Rewind complete, rcNdmp 6, handle: 00000000237DABA8. 18:01:20.726 [39][pvrremot.c][571][PvrRemoteTapeREW]:REW operation performed on drive VTL2 (mt0.1.0.2). rc=2. 18:01:20.726 [39][output.c][6716][PutConsoleMsg]:ANR9999D_0566769736 NasPos(pvrnas.c:717) Thread<39>: Error 1 rewinding NAS volume T00003L3 for tape positioning.~ TSM Versions Affected: Tivoli Storage Manager server on all platforms. Initial Impact: Medium Additional Keywords: TSM NAS PVR remote descriptor NULL PvrRemoteOpenDrive NasPos
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server NDMP * * users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.7, 6.1.5.300, 6.2.5 and 6.3.4. * * Note that this is * * subject to change at the discretion of IBM. * **************************************************************** * Network Attached Storage (NAS) Network Data Management Protocol (NDMP) tape operations may fail during periods of high activity. Under certain conditions, the tape drive could already be in use by the NAS server when the NDMP attempts to write to the same tape, which results in data being overwritten. *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC87462
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62A
Status
CLOSED PER
PE
NoPE
HIPER
YesHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-24
Closed date
2012-10-29
Last modified date
2014-02-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
12 February 2014