APAR status
Closed as program error.
Error description
Tivoli Storage Manager might crash when an Identify Duplicates process ends unexpectedly. It is possible that no error messages will be available in the activity log prior to the crash. The early termination of the thread might be silent in which case the core file will need to be analyzed to determine if this condition has been met. NOTE: The key function to identify this condition is the pkSignalCondition function in the callstack of failing thread. Customer/L2 Diagnostics: Stack trace: (dbx) where global_lock_ppc_mp() at 0x900000000610cb4 pthread_cond_signal(??) at 0x900000000609264 pkSignalCondition(??) at 0x100007978 BfDedupVolumeAgent(??) at 0x1005b61cc StartThread(??) at 0x100020cdc
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. * * This problem is currently projected to be * * fixed in levels 6.2.5, and 6.3.4. * * Note that this is subject to change at * * the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IC85640
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-02
Closed date
2012-08-20
Last modified date
2013-08-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
20 August 2013