Troubleshooting
Problem
When you run the BPMSecurityUnlock command using wsadmin, a WASX7015E exception occurs.
Symptom
You see the following exception:
WASX7015E: Exception running command: "AdminTask.BPMSecurityUnlock()"; exception information: com.ibm.wbi.utils.configservice.WBIConfigException: com.ibm.wbi.utils.configservice.WBIConfigException: java.lang.NullPointerException
Resolving The Problem
To resolve this issue, complete the following steps:
- Stop all of the servers or clusters.
- Back up the Process Center databases for IBM Business Process Manager.
- Delete the row from the LSW_USR table that is similar to the following row:
('99999', 'RefreshLock', '1234567812345678','RefreshLock', 'T', null, null);
- Restart the servers or clusters one at the time.
Related Information
[{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Security","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Security","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Product Synonym
BPM
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Document Information
Modified date:
15 June 2018
UID
swg21640440