Troubleshooting
Problem
Attempts to install IBM Rational Rhapsody leads to "Error 1935: An error occurred during installation of assembly component ..."
Symptom
You receive the following error:
image
Cause
This behavior occurs because Mscoree.dll is held in use for 10 minutes after you install (or remove) the assemblies. When you start another install, the installer tries to load its own version of Mscoree.dll to install the assemblies for the new program. Because another version of Mscoree.dll is already loaded, the failure occurs.
This is because of Windows Installer behavior on Windows NT platforms
This is also an identified by Microsoft and further details can be found here
Resolving The Problem
In order to resolve the reported problem you can use one of the methods below:
Method 1: Restart your computer
Method 2: Stop Windows Installer (msiservice).
To stop Windows Installer apply the steps below:
- Open Control Panel
- Double-click Administrative Tools
- Double-click Services
- Right-click the Windows Installer service
- Click Stop
Related Information
Product Synonym
Rational Rhapsody
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Document Information
Modified date:
27 May 2022
UID
swg21639626