APAR status
Closed as program error.
Error description
If the hostname of the server has been changed but the /etc/hosts file is not updated, then it is possible that the installation of Tivoli Storage Manager Server may fail during the deployment engine initialization.
Local fix
Verify that the /etc/hosts file is updated to reflect any change in the hostname
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.2.4, and 6.3.1. Note * * that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This message was updated. Current Message: The installation wizard cannot run on your configuration. Verify the following: Windows: - The current user ID is part of the Administrators group AIX, HP-UX, Linux, Solaris: - The current user ID is root If you are doing a silent installation, ensure that the LICENSE_ACCEPTED variable is set to true. This variable can be specified either in the command line or in the response file. New Message: The installation wizard cannot run on the current configuration. Verify the following: Windows: - The current user ID is part of the Administrators group AIX, HP-UX, Linux, Solaris: - The current user ID is root - The hostname command output matches the host name value in the /etc/hosts file If this is a silent installation, ensure that the LICENSE_ACCEPTED variable is set to true. This variable can be specified either in the command line or in the response file. Affected platforms: AIX, HP-UX, Solaris, and Linux.
Temporary fix
Comments
APAR Information
APAR number
IC78873
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-09-22
Closed date
2011-11-17
Last modified date
2013-08-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
20 August 2013