APAR status
Closed as program error.
Error description
The Data Protection for Exchange may perform slowly in environments with a slow Active Directory and multiple Exchange servers, even if those servers do not have mailboxes. Additional Keywords: TDP Exchange Backup performance
Local fix
In the TDPEXC.CFG file, and the following line: STOREMAILBOXINFO NO This stops Data Protection for Exchange from updating the mailbox history during a backup. However, using this option will cause the Individual Mailbox Restore, to fail if any of the mailbox locations change locations after the last successful update mailbox history procedure.
Problem summary
**************************************************************** * USERS AFFECTED: Users of Data Protection for Exchange * * running 6.1 and 6.3 releases who have * * multiple Exchange servers in an Active * * Directory environment. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. * **************************************************************** To get information about user's mailboxes, Data Protection for Exchange queries Exchange Servers independently on a Server Role(s) installed on the server.
Problem conclusion
Data Protection for Exchange code has been changes so that it will only query Exchange Servers with a Mailbox Role to obtain information regarding user mailboxes in Exchange 2007 and later environments.
Temporary fix
Comments
APAR Information
APAR number
IC78418
Reported component name
TDP EXCHANGE WI
Reported component ID
5698DPXAP
Reported release
61W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-09-01
Closed date
2011-11-29
Last modified date
2011-11-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
TDPEXC
Fix information
Fixed component name
TDP EXCHANGE WI
Fixed component ID
5698DPXAP
Applicable component levels
R63W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSTG2D","label":"Tivoli Storage Manager for Mail"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
29 November 2011