APAR status
Closed as program error.
Error description
The Tivoli Storage Manager server may appear to hang on startup. Starting the server in the foreground (console mode) will show the server is processing the sequential storage pool volumes. c:\Program Files\Tivoli\tsm\server>dsmserv ANR7800I DSMSERV generated at 18:44:23 on Apr 5 2011. Tivoli Storage Manager for Windows Version 6, Release 1, Level 5.0 Licensed Materials - Property of IBM (C) Copyright IBM Corporation 1990, 2009. All rights reserved. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corporation. ANR4726I The ICC support module has been loaded. ANR0990I Server restart-recovery in progress. ANR1380I The buffer pool monitor switch is enabled. ANR1635I The server machine GUID, 24.75.c7.11.d0.2d.11.dd.9c.fe.00.15.11.17.14.g3, has initialized. ANR2100I Activity log process has started. ANR4726I The NAS-NDMP support module has been loaded. ANR7808W Sun Microsystems Library Attach module libacs.dll is not available from the system. ANR0316I Random disk volumes reconciled. ANR1305I Disk volume C:\TSMDISK\DVOL1.DSM varied online. ANR1305I Disk volume C:\TSMDISK\DVOL2.DSM varied online. ANR8439I SCSI library TSM_LIB1 is ready for operations. ANR2803I License manager started. ANR8260I Named Pipes driver ready for connection with clients. ANR8200I TCP/IP Version 4 driver ready for connection with clients on port 1500. ANR2828I Server is licensed to support Tivoli Storage Manager Basic Edition. ANR2828I Server is licensed to support Tivoli Storage Manager Extended Edition. ANR0984I Process 1 for AUDIT LICENSE started in the BACKGROUND at 09:48:35. ANR2820I Automatic license audit started as process 1. ANR1412W Volume A00001L3 access mode is "unavailable". ANR1413W Volume A00002L3 access mode is "read-only". ANR2825I License audit process 1 completed successfully - 82 nodes audited. ANR0987I Process 1 for AUDIT LICENSE running in the BACKGROUND processed 82 items with a completion state of SUCCESS at 09:48:48. ANR1412W Volume VV0073L4 access mode is "unavailable". ANR1412W Volume VV0074L4 access mode is "unavailable". ANR1412W Volume VV0066L4 access mode is "unavailable". ANR1412W Volume VV0097L4 access mode is "unavailable". ANR1413W Volume VV0022L4 access mode is "read-only". ANR1412W Volume VV0164L4 access mode is "unavailable". ANR1413W Volume VV0146L4 access mode is "read-only". ANR1412W Volume A00116L3 access mode is "unavailable". ANR1413W Volume VV0156L4 access mode is "read-only". ANR1413W Volume VV0121L4 access mode is "read-only". ANR9999D_3034870971 smExecuteSession(smexec.c:2006) Thread<17>: Server failed to initialize - Time Out. This condition is a result of having a very large number of sequential storage pool volumes. Customer/L2 Diagnostics: Issue the following commands from a db2 command line to determine how many entries there are in the AS_VOLUME_STATUS table. The db2 command window should be accessible from the Windows Start menu. Start -> IBM DB2 -> DB2TSM1->Command Line Tools->Command Window Issue the following commands from a db2 command window to connect to the database, set the database schema and obtain information from a table in the database. A) db2 connect to tsmdb1 B) db2 set schema tsmdb1 C) db2 select count(*) from AS_VOLUME_STATUS Platforms affected: 6.1, 6.2 TSM Servers for all platforms
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in level 6.2.4. Note that this * * is * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. A new server option VOLUMERESTARTTIMEOUT is created to set the timeout value for TSM server to wait for the server volume processing to complete during the server restart. If the server volume processing is not completed by the timeout value, the server will not start. VOLUMERESTARTTimeout timeoutValueInMinutes The default value is 25 minutes. The maximum value allowed is 180 minutes and minimum allowed is 10 minutes. For example: VOLUMERESTARTTIMEOUT 180 or VOLUMERESTARTT 180 A new server message is created. ANR1935W Server restart has timed out with a current value of xx minutes. Explanation: The server does not restart because the time specified for volume processing in the restart operation has expired. System action: None User response: Increase the value of the VOLUMERESTARTTIMEOUT option by setting a new value in the dsmserv.opt file. The default value is 25 minutes. The maximum value allowed is 180 minutes and the minimum allowed is 10 minutes. After updating the time out value, try the restart operation again.
Temporary fix
Comments
APAR Information
APAR number
IC78117
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
61W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-08-12
Closed date
2011-09-23
Last modified date
2013-08-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
22 August 2013