APAR status
Closed as program error.
Error description
Tivoli Storage Manager for Mail: Data Protection for Exchange 6.1 cannot restore messages to mailboxes that contain parentheses "( )" in the display name using the GUI. The messages can be restored to the original location, or to a PST file, or to a mailbox that does not contain parentheses in the display name. The messages can also be restored using the command-line interface.
Local fix
Restore the messages using the command-line interface. Alternatively, restore the messages to the original location, a PST file, or a mailbox that does not contain parentheses in the display name.
Problem summary
**************************************************************** * USERS AFFECTED: Users of Tivoli Storage Manage for Mail: * * Data Protection for Microsoft Exchange * * 6.1.x GUI users where the mailbox display * * name includes parentheses ( ) characters. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. * **************************************************************** IBM Tivoli Data Protection for Microsoft Exchange will be updated to support IMR restore operation to the alternate mailbox with the mailbox display name that includes parentheses ( ) characters.
Problem conclusion
The problem described in this APAR has been fixed so that it no longer occurs.
Temporary fix
Comments
APAR Information
APAR number
IC77575
Reported component name
TDP EXCHANGE WI
Reported component ID
5698DPXAP
Reported release
61W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-07-19
Closed date
2011-08-23
Last modified date
2011-08-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TDP EXCHANGE WI
Fixed component ID
5698DPXAP
Applicable component levels
R61W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSTG2D","label":"Tivoli Storage Manager for Mail"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
23 August 2011