APAR status
Closed as program error.
Error description
Problem Description: The Tivoli Storage Manager server on Windows leaks memory with its internal handling of some of the cached rows. Those cached rows are ignored instead of freed because they are assumed to be handled by another thread. Customer/L2 Diagnostics: The problem can be identified by an overall more and more memory consumption of the Tivoli Storage Manager server (dsmserv.exe) and/or the Tivoli Storage Manager server service (dsmsvc.exe). A sign of this can be seen by issuing a SHOW MEM admin command on the server console at a regular interval. The following two lines will show a boundless increase (and perhaps overflow) in the quantity of entries and memory usage: 181277 entries, using 1169830303 bytes, from tbcli.c(1400) . [...] 113790 entries, using -867642874 bytes, from tbtbl.c(5391) Tivoli Storage Manager Versions Affected: Tivoli Storage Manager servers on Windows 6.1.5.0 (and above) and 6.2.2.30 (and above) Initial Impact: Medium Additional Keywords: TSM zz61 zz62 internal defect 69671 memory accumulation overflow | MDVREGR 6.1.5.0 | | MDVREGR 6.2.2.30 |
Local fix
The memory will be freed upon a restart of the Tivoli Storage Manager server
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.1.5.1, and 6.2.3. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IC77031
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-06-21
Closed date
2011-07-28
Last modified date
2013-08-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
21 August 2013