APAR status
Closed as program error.
Error description
An application using Tivoli Storage Manager api client sending data to a Tivoli Storage Manager Server, can experience slower than expected performance, when there are multiple sessions opened/closed at high frequency. L2/customer diagnostics; Run a server instrumentation trace and check the Content Manager session. Thread 33026 psSessionThread parent=37 15:37:29.500-->15:50:30.862 Session ID 3356 ECMEMAILPROD (ICMRM) Operation Count Tottime Avgtime Mintime Maxtime InstTput Total KB ---------------------------------------------------------------- ------------ Network Recv 4349 305.895 0.070 0.000 154.509 47.6 14570 Network Send 3228 0.062 0.000 0.000 0.002 4480.0 281 DB2 Fetch Prep 1006 0.975 0.001 0.000 0.020 DB2 MFtch Prep 4 0.009 0.002 0.000 0.004 DB2 Inser Prep 3 0.007 0.003 0.001 0.004 DB2 Updat Prep 809 0.644 0.001 0.000 0.060 DB2 Fetch Exec 21584 1.735 0.000 0.000 0.025 DB2 MFtch Exec 1610 2.520 0.002 0.000 0.022 DB2 Inser Exec 1005 0.461 0.000 0.000 0.028 DB2 Updat Exec 1811 0.950 0.001 0.000 0.027 DB2 Fetch 21584 0.108 0.000 0.000 0.000 DB2 MFetch 2817 0.026 0.000 0.000 0.007 DB2 Commit 1614 5.904 0.004 0.000 0.115 DB2 Reg Prep 201 0.044 0.000 0.000 0.002 DB2 Reg Exec 201 0.020 0.000 0.000 0.001 DB2 Reg Fetch 201 0.000 0.000 0.000 0.000 DB2 Connect 4 0.021 0.005 0.003 0.007 Tm Lock Wait 3794 452.369 0.119 0.000 2.323 Acquire Latch 2 0.000 0.000 0.000 0.000 Acquire XLatch 1 0.000 0.000 0.000 0.000 Sleep 7 7.000 1.000 1.000 1.000 Thread Wait 1434 0.192 0.000 0.000 0.004 Unknown 2.407 ---------------------------------------------------------------- ------------ Total 781.361 19.0 14852 Tm Lock Wait is higher than expected and is the main indicator. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server 6.1 and 6.2 for all platforms Initial Impact: Low Additional Keywords: zz61 zz62 65285 cm8 cm performance perf api sessions
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.1.5 and 6.2.3. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
The described problem has been resolved.
Temporary fix
Comments
APAR Information
APAR number
IC74025
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-01-21
Closed date
2011-02-01
Last modified date
2011-02-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2011