A fix is available
APAR status
Closed as program error.
Error description
Tivoli Storage Manager calculates the max element slots by calling two device driver calls. First, to get the library element count. Then, the device driver will request the inventory information for the number elements returned by the library element count. If this is successful, Tivoli Storage Manager will be able to utilize all of the discovered slots. Example: If element count reports 9000 slots, the device driver will request inventory for 9000 slots. There are currently limitations due to the max transfer length of the HBA and the OS architecture (DMA max size). Both of these max DMA sizes need to be taken into account within the Tivoli Storage Manager device driver. To identify this problem, get the device driver trace. Example: cd /opt/tivoli/tsm/devices/bin rm ddtrace.out (deletes old trace file) ddtrace start librarydd ./lbtest select 1: Manual test select 1: set device special file (enter your /dev/tsm_lb device name) select 6 : open select 8 for element count select 9 for inventory select 99 to return to main menu select 9 to exit lbtest ddtrace get librarydd ddtrace end librarydd The new ddtrace.out will have message: ps_scsi_execute: scsi_transport failed transport_rc = -1 (This is: package is too large) Initial Impact: Low Additional Keywords: max transfer length zz61 zz62 TSM
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager device driver * * users with libraries with greater than 5000 * * slots. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.5, 6.1.5, and 6.2.3. Note * * that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: Sun Solaris, Linux, and Windows
Temporary fix
Comments
APAR Information
APAR number
IC73252
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62S
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-12-13
Closed date
2011-02-11
Last modified date
2011-10-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62S"}]
Document Information
Modified date:
17 September 2021