Fixes are available
APAR status
Closed as program error.
Error description
The Tivoli Storage Manager Server can crash during NDMP TOC creation due to a problem handling temporary tables used to store TOC information. . The first indicator of this problem will be the following error in the Server activity log prior to the crash: . ANR0102E tbcli.c(2062): Error 11 inserting row in table "NDMP.Nodes(TEMP)". (SESSION: 555, PROCESS: 10) . It is also possible for the Server not to crash after the above errors. This APAR will address the root cause of the ANR0102E error 11 messages, which will resolve the circumstances that can generate a crash. . Customer/L2 Diagnostics: Use a debugger to extract the failing call-chain from the coredump generated by the crash. The following known failing call-chain has been associated with this problem(on AIX): . tbDestroyTemp() tocWriteNdmpToc() CreateToc() AfStoreRemoteThread() StartThread() . Initial Impact: High . Tivoli Storage Manager Versions Affected: All 6.2 Tivoli Storage Manager Servers. This problem has already been resolved in the 6.1 release at maintenance level 6.1.4.3. . Additional Keywords: TSM CRASH ABEND ABORT ABORTED CRASH TBDESTROYTEMP MSGANR0102E ANR0102E NDMP BACKUP NODE 65525 ZZ62 .
Local fix
Disable NDMP TOC creation for BACKUP NODE operations until the fixing level can be applied.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.1.4.3, 6.1.4.4, 6.1.5, 6.2.2.1 * * and 6.2.3. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC73041
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-12-06
Closed date
2011-01-11
Last modified date
2011-01-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62A"}]
Document Information
Modified date:
16 September 2021