APAR status
Closed as program error.
Error description
When having the Multi-step Probe enabled and observing log messages such as the following: Multistep probe failed to save debug data: low memory condition. Then subsequently generating an error report and doing a full system export, the appliance may restart.
Local fix
No Workaround
Problem summary
Attempting to do an export when internal memory is low, may cauase a restart.
Problem conclusion
A check will be added to prevent doing an export when intermal memory is low. The fix will be provided in 3.8.0.10, 3.8.1.9, and 3.8.2.1
Temporary fix
N/A
Comments
APAR Information
APAR number
IC71960
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
373
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-10-15
Closed date
2011-01-20
Last modified date
2011-01-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R380 PSY
UP
R381 PSY
UP
R382 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.7.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
11 February 2022