Direct links to fixes
6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.3.000-TIV-TSMSRV-WIN
7.1.3.000-TIV-TSMSRV-SolarisSPARC
7.1.3.000-TIV-TSMSRV-Linuxx86_64
7.1.3.000-TIV-TSMSRV-Linuxs390x
7.1.3.000-TIV-TSMSRV-Linuxppc64
7.1.3.000-TIV-TSMSRV-HP-UX
7.1.3.000-TIV-TSMSRV-AIX
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
Using the Tivoli Storage Manager Web client to perform a NetApp NAS file level restore, the restore may be slow. The slow restore performance will only be seen for NDMP backups that reside in a native Tivoli Storage Manager storage pool (its for NDMP filer-to-server backups). Backups directly to tape drives are not affected (when DATAFORMAT in the storage pool definition is NETAPPDump, CELERRADump or NDMPDump). The performance degradation becomes more noticeable for larger backups with a large amount of files. Customer/L2 Diagnostics: Example from a server trace with traceflag SPI during a file level NDMP filer-to-server restore: It will show a 3 second delay between the processing of each NOTIFY_DATA_READ message: 09:08:40.236 [74792][ndmpspi.c][2968][spiTrace]: NOTIFY DATA READ (offset: 394240, Len: 262144) received Obj HdrLen: 1700, on session 1157e9a68. 09:08:43.324 [74792][ndmpspi.c][2968][spiTrace]: NOTIFY DATA READ (offset: 656384, Len: 327680) received Obj HdrLen: 1700, on session 1157e9a68. 09:08:46.360 [74792][ndmpspi.c][2968][spiTrace]: NOTIFY DATA READ (offset: 984064, Len: 393216) received Obj HdrLen: 1700, on session 1157e9a68. 09:08:49.420 [74792][ndmpspi.c][2968][spiTrace]: NOTIFY DATA READ (offset: 1377280, Len: 458752) received Obj HdrLen: 1700, on session 1157e9a68. 09:08:52.430 [74792][ndmpspi.c][2968][spiTrace]: NOTIFY DATA READ (offset: 1836032, Len: 524288) received Obj HdrLen: 1700, on session 1157e9a68. For a relatively large NDMP image the server will have to process several thousands of these messages. The three second delay is unnecessary and prevents the server from processing the messages as efficiently as possible. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server 6.2 6.3 and 7.1 on all supported platforms Initial Impact: medium Additional Keywords: TSM zz62 zz63 zz71 ndmp nas restore web
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users of NDMP backup and * * restore operations. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 6.3.6 and 7.1.3. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT03230
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-07-21
Closed date
2014-09-24
Last modified date
2015-01-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
Document Information
Modified date:
24 September 2021