APAR status
Closed as program error.
Error description
After upgrade of the Tivoli Storage Manager server component to Version 7.1, the server instance is not configured and the following errors will be logged in the Installation Manager file: 272 INFO 00:51.95 INFO: com.tivoli.dsm.server.db2.DB2Info.parseInstance(2324) : Checking variable fields 273 ERROR 00:51.96 ERROR: com.tivoli.dsm.server.db2.DB2Info.readXMLFile(2122) : Array index out of range: 2 274 ERROR 00:51.96 com.tivoli.dsm.server.db2.DB2Info.readXMLFile (Unknown Source) com.tivoli.dsm.server.db2.DB2Info.getInstanceList(Unknown Source) ........ 275 INFO 00:51.98 INFO: com.tivoli.dsm.server.db2.DB2Info.getInstanceList(561) : Adding instance: SERVER1 from obj file 276 INFO 00:51.98 INFO: com.tivoli.dsm.server.db2.DB2Info.getInstanceListFromSystem(654) : InstallLocation: C:\Program Files\Tivoli\TSM 277 INFO 00:51.98 INFO: com.tivoli.dsm.server.install.utils.CmdUtils.issueInternalCmd(70 ) : Command The problem is caused by the impossibility to read the instance.dat (Windows) or instance.info (AIX/Linux) file. This issue will only occur when upgrading from 6.x to 7.x, when 6.x had previously been uninstalled. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server V7 and later Initial Impact: Low Additional Keywords: zz71 TSM upgrade V7 7.1 server instance instance.dat instance.info
Local fix
Use the following steps as workaround to the above problem 1. Uninstall Tivoli Storage Manager Server V6.x 2. Make a backup copy of the instance.dat file which gets created during the uninstall. It is stored in the top most installation directory. Example: C:\Program Files\Tivoli\TSM Copy the file to the C:\ directory 3. Perform the install of Tivoli Storage Manager Server V7.1 4. Use these steps to upgrade the instance. These steps will work with 7.1 even though it says 6.1 to 6.2 http://www-01.ibm.com/support/docview.wss?uid=swg27018195
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.1. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT02103
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-29
Closed date
2014-07-07
Last modified date
2014-07-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
07 July 2014