APAR status
Closed as program error.
Error description
The Tivoli Storage Manager Alert Monitor may encounter an error that will shut itself down. The error seen when this occurs is as follows: ANR2740E Alert monitor could not start or has failed and stopped Attempting to use the SET ALERTMONITOR command to start the Alert Monitor appears to complete successfully but the monitoring agent does not restart. Tivoli Storage Manager Versions Affected: 6.3 Customer/L2 Diagnostics (If Applicable): The Alert Monitor encounters an error and shuts itself down and email alerts are no longer sent to the specified administrators. The Alert Monitor appears to be running but when using SET ALERTMONITOR to turn off and then turn back on the Alert Monitor it has no effect. Initial Impact: Low Additional Keywords: TSM OC EMAIL
Local fix
Recycle the Tivoli Storage Manager server to restart the Alert Monitor.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 6.3.5 and 7.1.1. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT01416
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-30
Closed date
2014-06-11
Last modified date
2014-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
11 June 2014