APAR status
Closed as program error.
Error description
Defining a library path for a Spectra logic T50E tape library can fail with the following error: ANR8300E I/O error on library SLT50E-01 (OP=C0386C0B, CC=321, KEY=FF, ASC=FF, ASCQ=FF, SENSE= **NONE**, Description=An undetermined error has occurred). Refer to the Tivoli Storage Manager documentation on I/O error code descriptions. Problem was encountered with the following library firmware level: Firmware Package: BlueScale12.6.0-20130817F A PVR MMS trace may the following error after issuing ioctl ENH_LIBRARY_INVENTORY (C0386C0B) ------------ 14:38:33.154 [1560][mmsscsi.c][7682][GetEltInfo]:Getting element info for library SLT50E-01 using autochanger mc0. 14:38:33.154 [1560][mmsscsi.c][11952][ExecuteAutoOp]:Issuing ioctl ENH_LIBRARY_INVENTORY () on library device mc0. 14:38:33.154 [1560][pvrremot.c][1280][PvrRemoteAutoIoctl]:Executing I/O op C0386C0B for the library SLT50E-01(mc0) with openHandle=0 14:38:33.155 [1560][pvrremot.c][1307][PvrRemoteAutoIoctl]:Invoking TsmRemoteIoctl. handle=0x7fff780cb108, devHandle=0, opCode=C0386C0B 14:38:37.444 [1560][pvrremot.c][1317][PvrRemoteAutoIoctl]:Failed executing the remote IOCTL for the I/O op C0386C0B for library SLT50E-01(mc0), rc=22 14:38:37.444 [1560][pvrremot.c][1280][PvrRemoteAutoIoctl]:Executing I/O op 81146402 for the library SLT50E-01(mc0) with openHandle=0 14:38:37.444 [1560][pvrremot.c][1307][PvrRemoteAutoIoctl]:Invoking TsmRemoteIoctl. handle=0x7fff780cb108, devHandle=0, opCode=81146402 14:38:37.445 [1560][pvrremot.c][1323][PvrRemoteAutoIoctl]:The I/O op 81146402 successfully executed for library SLT50E-01(mc0) 14:38:37.445 [1560][mmsscsi.c][11997][ExecuteAutoOp]:I/O failed on mc0; cmd=C0386C0B, stat=00000016, cc=321. 14:38:37.445 [1560][mmsscsi.c][12144][ShowDiagMessage]:Error performing C0386C0B operation for library SLT50E-01 14:38:37.445 [1560][output.c][7271][PutConsoleMsg]:ANR8300E I/O error on library SLT50E-01 (OP=C0386C0B, CC=321, KEY=FF, ASC=FF, ASCQ=FF,~SENSE= **NONE**,~Description=An undetermined error has occurred). Refer to the Tivoli Storage Manager documentation on I/O error code descriptions.~~~ 14:38:37.446 [1560][mmsscsi.c][12208][ShowDiagMessage]:Library SLT50E-01: compcode=321, status=22, descr=An undetermined error has occurred, sense data (0): **NONE** -------------------------- The trace output from above was from a situation where the library path was being defined for a datamover. The problem can affect defining the library path locally as well and the trace output will be different. The cause of the problem has been determined to be related to a library firmware change that adjusted the size of the responses by the library to the scsi read element status command. Tivoli Storage Manager server will need to be updated to account for the changes made by the library firmware. Initial Impact: High Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server all releases on supported platforms Additional Keywords: TSM, :ANR8300E, ENH_LIBRARY_INVENTORY , C0386C0B Spectra Logic PYTHON
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * the Spectra Logic Python T50E tape library. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.5 and 7.1.1. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP, Linux, Solaris, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT00593
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-03-28
Closed date
2014-03-31
Last modified date
2014-08-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
11 August 2014