APAR status
Closed as program error.
Error description
Installing Fix Pack 6.3.4.200 or 6.3.4.300 fails on AIX when LANG Ja_JP is used. Install.bin command fails with the following message. < log.txt > Mon A BB xx:yy:zz.906 JST 2014 : FINEST : User interface type:CONSOLE (from com.ibm.ac.coi.ext.ia.plugin.COIProcessInventorySteps.install) Mon A BB xx:yy:zz.909 JST 2014 : SEVERE : Aborting installer: XML document structures must start and end within the same entity. (from com.ibm.ac.coi.ext.ia.plugin.COIProcessInventorySteps.install) Mon A BB xx:yy:zz.911 JST 2014 : STDERR : SHUTDOWN REQUESTED Mon A BB xx:yy:zz.912 JST 2014 : STDOUT : (X) commiting registry Mon A BB xx:yy:zz.912 JST 2014 : STDOUT : (X) shutting down service manager Mon A BB xx:yy:zz.922 JST 2014 : STDOUT : (X) cleaning up temporary directories Mon A BB xx:yy:zz.936 JST 2014 : STDERR : Exiting with exit code: -10 Mon A BB xx:yy:za.037 JST 2014 : STDERR : cleanUp() Mon A BB xx:yy:za.037 JST 2014 : STDERR : calling cleanUpUNIX() | MDVPARTL 6.3.4.200-TIV_5698MSV | | MDVPARTL 6.3.4.300-TIV_5698MSV | Tivoli Storage Manager Versions Affected:, 6.3.4.200 and 6.3.4.300 Tivoli Storage Manager for AIX Initial Impact: low Additional Keywords: zz63 patch upgrade MDV
Local fix
Run install.bin with "export LANG=En_US"
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager users * * performing an install or upgrade. * **************************************************************** * PROBLEM DESCRIPTION: See APAR description. * **************************************************************** * RECOMMENDATION: This problem is currently projected to be * * fixed in level 6.3.5. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem is fixed. Affected platforms: AIX.
Temporary fix
Comments
APAR Information
APAR number
IT00288
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-03-18
Closed date
2014-05-13
Last modified date
2014-05-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R63Z PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
13 May 2014