Troubleshooting
Problem
If you have configured your Rational DOORS as a TRS provider, and intend to run LQE queries on "created by" and/or "modified by" data, then any changes to Rational DOORS user email addresses will require you to re-index your Rational DOORS data.
Cause
Rational DOORS includes email addresses in the RDF-XML responses for an OSLC GET operation. The email value is mapped to the foaf:mbox property, with "mailto:" attached to the beginning. If the user does not have an email address, no entry is made.
This information is required by LQE, and makes writing cross-product queries easier in the absence of single sign-on.
Resolving The Problem
Any changes to user email addresses (for example, add, remove, or change) should be reflected in the LQE database by re-indexing of the data.
Please note that re-indexing may take some time to complete and can have a significant impact on performance.
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Document Information
Modified date:
01 May 2020
UID
swg21616740