APAR status
Closed as program error.
Error description
As a user pages through a report in the viewer a new entry is added to the reportusage log for each movement forward or backward. This skews the report history results. it is unclear if the report is actually executing multiple times There is a second issue which is likely related. With the viewer open in one tab a user can go back to the main maximo tab and move to a different application. Once done, the data in the viewer is "locked" there is no more ability to page through the report. Neither of these behaviors existed prior to this release of Maximo. STEPS TO REPRODUCE: a) Log into Maximo and run any report. Suggestion, fo to Work order tracking, Select all Work orders, run the Work order list report. b) In the viewer, move forward and backward a few pages. c) In the main maximo tab, move to the Report Administration application d) I the viewer tab, try to move to next or previous page. e) Close the viewer tab f) In Report Administration, run the Report Usage report, enter wotrack.rptdesign as the report name g) The usage report will opn in the viewer RESULTS: d) you will note that you are unable to move around in the report g) You will note that the usage report shows multipl rows for the test of wok order list you just ran EXPECTED RESULTS: d) you should still be able to move around in the result set. g) The report was requested once You should see once execution of the report, not multiple. PRODUCT VERSION: TPAE 7.6.1.0
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Report Administrator. * **************************************************************** * PROBLEM DESCRIPTION: * * When auser pages through a report in the viewer new entries * * areadded to the reportusagelog table. * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ19213
Reported component name
MAXIMO REPORTIN
Reported component ID
TIVOREPTS
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-09-10
Closed date
2021-07-01
Last modified date
2021-07-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO REPORTIN
Fixed component ID
TIVOREPTS
Applicable component levels
[{"Type":"MASTER","Line of Business":{"code":"","label":""},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPNC","label":"Report Admin"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Document Information
Modified date:
02 July 2021