IBM Support

IJ18725: SESSIONCACHE IN MAXRECORDLOCKCACHEIMPL.JAVA NEEDS TO BE A CONCURRENTHASHMAP.

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    When Edit Mode is turned ON, an issue can occur when
    downloading the complete list of incidents records to file.
    The set of records in file is different than the records listed
    in ICD GUI in INCIDENT application. And the set of records in
    the file is not complete. This can be also reproduced with the
    SR application.
    Steps taken to reproduce the issue:
        - enable edit mode via Application Designer
        - log out and log back in
        - go to SR application and filter for all records
        - the Edit Mode button is greyed out
        - there are 34445 records in the SR application and not all
    are listed in excel after downloading them
    Expected results:
    A list of all records should be downloaded
    Tivoli's process automation engine 7.6.0.9-IFIX20180606
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following
    maintenancepackage:
    Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ18725

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-30

  • Closed date

    2021-07-21

  • Last modified date

    2021-07-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
22 July 2021