APAR status
Closed as program error.
Error description
PROBLEM: Edit Portlet Option is not Working after 7611 Upgrade. A NullPointerException happens when trying to edit portlet. The system cannot load the application. Retry the action or return to the Start Center. An error occurred when loading the application, but did not contain an error message. See the server logs for more detailed information on the error. PERFORMANCE ISSUE: No. STEPS TO REPRODUCE: 1. Login to Maximo 2. Update any Start Center 3. Click on Edit Portlet 4. Error The system cannot load the application. Retry the action or return to the Start Center. An error occurred when loading the application, but did not contain an error message. See the server logs for more detailed information on the error. CURRENT ERRONEOUS RESULT: Edit Portlet Option is not Working after 7611 Upgrade. A NullPointerException happens when trying to edit portlet. EXPECTED RESULT: Edit portlet should work fine. ENVIRONMENT (SYSTEM INFO): Tivoli's process automation engine 7.6.1.1 Build 20190514-1348 DB Build V7611-365
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Edit Portlet Option in Maximo 7.6.1.1 * **************************************************************** * PROBLEM DESCRIPTION: * * An exception was thrown because of a null MBO reference. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been made to address this issue.
Temporary fix
Comments
APAR Information
APAR number
IJ17531
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-07-10
Closed date
2019-07-17
Last modified date
2019-07-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
17 July 2019