APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION: When running the UpdateRichText.bat utility to convert plain text to rich text for a Long Description record, if there are many space lines between two lines, the data after the multiple spaces will be truncated. STEPS TO REPRODUCE: 1. Import an xml file via External System to update the Long Description as below for a Purchase Contract record (below is sample data): AAAAAA BBBBBB CCCCCC DDDDDDDDDDD 2. After import, the Long Description has been updated in the database as below: AAAAAA BBBBBB CCCCCC DDDDDDDDDDD 3. In the Purchase Contracts application, this Long Description is being displayed by wrong format as below: AAAAAA BBBBBB CCCCCC DDDDDDDDDDD 4. Stop the MXServer and run the following command: c:\IBM\SMP\maximo\tools\maximo>updateRichText.bat Check the database, you can see the Long Description has been converted into: AAAAAA<br /><br /><br /><br /> BBBBBB<br /><br /><br /><br /> CCCCCC<!-- RICH TEXT --> RESULT: The "DDDDDDDDDDD" text has been truncated from the Long Description. EXPECTED RESULT: The Long Description should be converted to: AAAAAA<br /><br /><br /><br />BBBBBB<br /><br /><br /><br /> CCCCCC<br /><br /><br /><br /><br /><br /><br /><br />DDDDDDDDDDD<!-- RICH TEXT --> REPORTED IN VERSION: Maximo TPAE 7.6.0.9 with IFIX20181128-0935 = IFIX Build 012
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * N/A * **************************************************************** * PROBLEM DESCRIPTION: * * LONG DESCRIPTION WITH TAB CHARACTERS IS TRUNCATED AFTER * * RUNNING UPDATERICHTEXT.BAT * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in RichTextMigration.java
Temporary fix
Comments
APAR Information
APAR number
IJ14007
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-02-19
Closed date
2019-05-17
Last modified date
2019-05-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
17 May 2019