APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Make sure your map service is enabled for token use. 2. In your Map Manager record, under Map Security, check the "Enable Token Security?" check box. 3. Fill the Default Token User Name and Default Token Password fields. 4. Click Save. 5. Open any spatially enabled application. 6. Open any record. 7. Open the Map tab. **Notice that there must be no cached map being used as a basemap. RESULTS: The map does not load. PRODUCT VERSION: Spatial 7.6.0.3-20180911-0951 + TPAE 7.6.0.9-IFIX20180906-0926
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo Spatial users * **************************************************************** * PROBLEM DESCRIPTION: * * MAP DOES NOT LOAD WHEN TOKEN CONFIGURATION IS ENABLED. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix has been made
Temporary fix
Comments
APAR Information
APAR number
IJ10830
Reported component name
ASSETS
Reported component ID
5724R46AS
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-26
Closed date
2018-10-29
Last modified date
2018-10-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ASSETS
Fixed component ID
5724R46AS
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
09 April 2023