APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION: Maximo 7.6.09 Everyplace - click on a lookup, dialogbox opens up and a portion of screen becomes readonly(greyed out), but user can still click or change values of fields that are not readonly. PERFORMANCE ISSUE: NO STEPS TO REPRODUCE: In Application Design I duplicated the OOTB Work Order Tracking application and checked the Mobile checkbox to make it an Everyplace application. Steps to reproduce it 1) Log in Maximo, using the Mobile viewer on Chorme Inspect feature. Go to WorkOrder Tracking ( MPC ) app. This is the Everyplace application we created / cloned. 2) Opened a work order record and zoom in half way on the screen. 3) Click on a Select Value lookup and noticed the top half of screen went read only and bottom half of screen did not go read only. I could click in a field in the background on bottom half of screen only and type in field - I could even type alphanumeric in a duration field and the field did no validation. However if I used pinched to zoom to zoom out the entire background went readonly like I would expect. When you are using a Select Value lookup you are trying to populate a specific field so everything else should go readonly. IMPORTANT: This can be reproduced using the Chrome Inspect feature, no need of a real Ipad device. Just need to scroll down the page to see the Editable sections at the botton. ENVIRONMENT: App Server IBM WebSphere Application Server 9.0.0.4 Version Tivoli's process automation engine 7.6.0.9-IFIX20180606-1026 Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-05 IBM Maximo Asset Management Work Centers 7.6.0.3 Build 20171121-0723 DB Build V7603-175 IBM Maximo Calibration 7.6.0.0 Build 20171127-0100 DB Build V7600-06 IBM Maximo Asset Management Scheduler 7.6.7.0 Build 20171127-0100 DB Build V7670-56 HFDB Build HF7670-17 IBM TPAE Integration Framework 7.6.0.9 Build 20171126-2330 DB Build V7609-32 IBM Maximo Linear Management 7.6.0.2 Build 20171127-0100 DB Build V7602-03 IBM Maximo Asset Management Scheduler Plus 7.6.7.0 Build 20171127-0100 DB Build V7670-01 IBM Maximo for Utilities 7.6.0.2 Build 20171128-1353 DB Build V7602-68 IBM Maximo Spatial Asset Management 7.6.0.3 Build 20171130-1339 DB Build V7603-10 IBM Maximo Asset Management 7.6.0.9 Build 20171127-0100 DB Build V7604-01 IBM Maximo Health, Safety and Environment Manager 7.6.1.0-20171113-1231 Build 20161020-0816 DB Build V7610-01 Server OS Linux 3.10.0-514.21.2.el7.x86_64 Server DB Oracle 11.2 (Oracle Database 11g Enterprise Edition Release 11.2.0.4.0 - 64bit Production With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP, Data Mining and Real Application Testing options) (c) Copyright IBM Corp. 2017
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Mobile users * **************************************************************** * PROBLEM DESCRIPTION: * * A LOOKUP, DIALOGBOX OPENS UP AND A PORTION OF SCREEN BECOMES * * READONLY, BUT USER CAN STILL CHANGE VALUES READONLY FIELDS * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in library.js
Temporary fix
Comments
APAR Information
APAR number
IJ10788
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-25
Closed date
2018-12-06
Last modified date
2018-12-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
06 December 2018