APAR status
Closed as program error.
Error description
The default tool tips in Graphical Assignment (GA) work correctly when there are apostrophes in the work order or task descriptions. But if you change the tool tip using the System Properties application, they no longer work on the Work View tab, the Assignment View tab is fine, just the Work View has problems with it. The steps to reproduce show one example. Steps to Reproduce: 1. Create a new WO with a Duration of 5 and a Description with an apostrophe in it such as: "Tom's test WO" 2. On the Plans tab create a new Task with Duration of 5 and a Description with an apostrophe in it such as: "Tom's test Task" 3. Give it a Planned Labor of any Craft. Save. 4. Go to the System Properties application. 5. Click on New Row: - Property Name: skd.gantt.ASSIGNMENT.tip.tpl - Description: GA Tool tip for testing - Global Value: {WONUM} {TASKID} | {name} 6. Click on New Row again: - Property Name: skd.gantt.ASSIGNMENT.tpl - Description: GA Tool tip for testing again - Global Value: {WONUM} {TASKID} | {name} 7. Save. 8. Live Refresh the 2 new properties added above. 9. Go to GA and create a new Work List. 10. Use the DAY Calendar and DAY Shift. Extend the Calendar's End Date and Apply Shifts if needed. 11. Make a Work Query to select the new WO. 12. Click on the Assignment View tab and you will see in the assignment bar the Wonum, the Taskid and the Description including the Apostrophe. 13. Click on the Work View tab and you will see that the assignment bar now takes 3 rows: - the line above bar has a row of text starting with: ' style='margin-left:419px;width:34px;margin-top..... - In the bar you see only the WONUM and taskid, no description - line below bar says "undefined" ERRONEOUS RESULT: That it does not show the Description in the bar correctly and shows those other 2 rows with text in them. EXPECTED RESULT: To show it correctly as it does on the Assignment View tab. Reproduced on 7.6.0.9 with the current IFix and on 7.6.0.1 with latest IFix.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Graphical Assignment application in Scheduler * * 7.6.7. * **************************************************************** * PROBLEM DESCRIPTION: * * TOOL TIPS HAVE CONFLICTS WITH DESCRIPTIONS THAT CONTAINS * * APOSTROPHES IN THEM SUCH AS TOM'S. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been delivered to the stream.
Temporary fix
Comments
APAR Information
APAR number
IJ10524
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
767
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-15
Closed date
2018-10-17
Last modified date
2018-10-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R767 PSY
UP
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Document Information
Modified date:
17 October 2018