APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION When a Material with current balance 0 is added to a Work Order and approved, the status will change to WMATL. This is normal. When attempting to delete the Material line and saving the record, the WO will remain in WMATL status and will not change status to APPR and error messages are displayed. This only occurs when the user has a Time Zone (Alaska) selected in Default Information. APPLICATION AFFECTED WO Tracking application STEPS TO REPRODUCE 1) Go to Default Information, set timezone to Alaska. 2) Logout and Login. 3) Go to Administration--> Organiations--> Filter for EAGLENA. 4) Click on Work Order options on the left menu--> Edit work rules--> ensure all options are ticked for the WMTAL Status. 5) Click on Work Order options on the left menu--> Other Organisation options--> ensure "Ignore storeroom availability for work order status?" checkbox is not checked. 6) More actions menu--> Inventory options--> Inventory Defaults -> Disallow Negative Balance (For Negative Current Balance). 7) Go to Work order Tracking--> Create a new WO--> Choose Work type (CM), Location (SAN101). 8) Go to Plans tab--> Materials sub tab--> New Row--> Choose item (MOT10), Storeroom (CENTRAL) 9) Select Action Change Status to APPR--> Status will now change to WMATL. 10) Attempt to Delete the Material Line. The bellow errors will be displayed. BMXAA4590E - Could not change Work Order 1838 status to APPR. BMXAA4673E - The status change date cannot be earlier than the date of the last status change. Notes: If the Time zone is not set, the error does not occur as the material line is deleted successfully and the WO status changes to APPR. The error message seems to be related to a mismatch related to the time when the background status change should be executed. When there is no Time Zone selected, there is no check performed in the code so no error is displayed. CURRENT ERRONEOUS RESULT The material line cannot be deleted due to the errors mentioned above and the record remains in WMATL Status. EXPECTED RESULT: Record should move to APPR after the line is deleted and WO is saved. PRODUCT VERSION: Maximo Asset Management 7.6.0.8-IFIX20170914-1342 and 7.6.0.8-IFIX20171129-1521
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * ERRORS BMXAA4590E BMXAA4673E PREVENTS MATERIAL LINE DELETION * * ON WMATL STATUS WO WHEN DIFFERENT TIME ZONE INVOLVED * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | Release 7.6.1.1 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ07408
Reported component name
WORK ORDERS
Reported component ID
5724R46WO
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-06-28
Closed date
2018-10-08
Last modified date
2018-10-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WORK ORDERS
Fixed component ID
5724R46WO
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
08 October 2018