IT31789: COMPRESSION CPU CORE INFORMATION MISSING IN STORAGE INSIGHTS

APAR status

• Closed as program error.

Error description

• Storage Insights displays no Compression Core performance
  data for SVC/Storwize cores 9-32. Performance graph shows
  "no performance data is available at the sample data resolution
  for the specified time range." This message does not change
  regardless of time range and sample data resolution
  selected.
  The performance monitors are running without errors,
  however the GUI is unable to display data collected for any
  cores beyond 1 through 8.
  
  
  Problem as described by customer:
  Storage Insights - Compression CPU Core information
  missing.
  
  Initial customer impact (low/med/high):
  low
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring older SVC and Storwize *
  * devices                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Previous version of Storage Insights displays no Compression *
  *                                                              *
  * Core performance data for SVC/Storwize cores 9-32.           *
  * Performance graph shows "no performance data is available    *
  * at the sample data resolution for the specified time range". *
  *                                                              *
  * This message does not change regardless of time range and    *
  * sample data resolution selected.                             *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  ( release target 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels