APAR status
Closed as program error.
Error description
An IBM Spectrum Protect Plus backup can fail when the virtual machine (VM) encounters a name change but the UUID stays the same. The error that is seen is found in the joblog is as follows: ERROR,...,CTGGA0076,Unprotected vm: <Old VM Name>. Last error: [VM name doesn't match backup specification. Found <New VM Name> but expected <Old VM Name>. Please check for duplicate UUIDs for VM <Old VM Name>] The backup of the VM by IBM Spectrum Protect Plus should not be keying off of the VM name and the UUID. It should only be keying off the UUID given to the VM to allow a VM to have a name change. IBM Spectrum Protect Plus Versions Affected: Only 10.1.4 and higher |MDVPARTL 10.1.4 5737SPLUS| Initial Impact: Medium Additional Keywords: TS003011323 UUID Name Change
Local fix
Change the VM back to the original name.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.4 and 10.1.5 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This problem is currently projected to be fixed in IBM * * Spectrum Protect Plus level 10.1.5 patch 1 and 10.1.6. Note * * that this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The VMware VM's UUID and instance UUID will be used exclusively to identify the VM during backup and not the VM name.
Temporary fix
Comments
APAR Information
APAR number
IT31366
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A14
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-12-20
Closed date
2020-02-21
Last modified date
2020-02-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024