APAR status
Closed as program error.
Error description
Software Update Recommendation from the Advisor capturing erroneous software update warning regarding SVC software Level. This can be seen in: Storage Insights -> WEB UI -> Insights -> Advisor: Specific to a storage device a Software Update Recommendation will be similar as follows: A software warning has been detected. The software level 7.8.1.4 of this asset <Storage_Device_ID> and is below minimum level. IBM recommends you update to at least the minimum level 7.8.1.7, but strongly suggests moving to the recommended level 7.8.1.7 ____________________________________________________ DB2 Version used for Server: 11.x The defect is against component: 5608TPCSI Server/Manager build/release (TPC): 5.3.3 Agent build/release (TPC): N/A Server/Manager (OS): N/A Agent (OS): N/A ____________________________________________________ Problem as described by customer: SVC reports recommendation to upgrade storage device erroneously Initial customer impact (low/med/high): Low
Local fix
Resolved in Storage Insights v.5.3.4.+
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users viewing the Advisor and firmware * * upgrade recommendations * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights Advisor provides an incorrect * * recommendation * * * * Software Update Recommendation from the Advisor capturing * * erroneous software update warning regarding SVC software * * Level. * * * * Specific to a storage device, Software Update Recommendation * * * * will be similar to: * * * * A software warning has been detected. The software level * * <firmware_level> of this asset <Storage_Device_ID> is below * * minimum level. IBM recommends you update to at least the * * minimum level <firmware_level>, but strongly suggests moving * * * * to the recommended level <firmware_level> * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q20 [ 5.3.6-IBM-SC ] ( release target February 1Q 2020 ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT30962
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
533
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-11-15
Closed date
2019-11-26
Last modified date
2019-11-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"533","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 February 2022